What are the responsibilities and job description for the Assistant General Manager position at Goldfish Swim School- North Attleboro?

Job Description

Benefits :

Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits :

Leadership development

Flexible hours, no late nights!

Great pay with bonus potential

Paid time off

Growth opportunities

Future references / referrals

Paid holidays

100% paid medical benefits premium

Requirements :

Ability to work with children

Excellent interpersonal communication and organizational skills

Must pass background examinations (included with training)

Good to Know :

Swim lesson hours are weeknights and weekends

Two closing shifts per week required

Managing a staff of 60-75 people

Pool area is 90-degrees

Job Title : Assistant General Manager

Reports to : General Manager

FLSA Status : Exempt

Summary : Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities :

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.

Assists General Manager and department managers with fulfillment the daily tasks.

Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.

Provides sales and marketing training to all qualified sales staff.

Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.

Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.

Initiates and oversees workplace employee activities (Fun Department) with the goal of achieving improved employee satisfaction.

Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.

Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Fulfills other duties and responsibilities as assigned by the Employer.

Education / Experience : High school diploma or GED is required. Bachelors degree or higher preferred. Experience as a certified lifeguard, youth sports instructor / coach, camp counselor and / or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred. Night and weekend availability required.

Certificates and Licenses : Lifeguard, CPR / AED and first Aid certification required, and can obtain during training. Shallow water attendant highly recommended.

Work Environment : While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

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