What are the responsibilities and job description for the Sales and Service Manager position at Goldfish Swim School?
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Benefits :
Flexible schedule
Overview :
We are seeking a highly motivated and experienced Sales and Service Manager to join our team. As a Sales and Service Manager, you will be responsible for overseeing the day-to-day operations of our front end. This is a key leadership role that requires strong organizational skills, excellent customer service, and the ability to effectively manage a team.
Responsibilities :
Manage and coordinate all front desk activities, ensuring efficient and timely completion of work.
Provide exceptional customer service by addressing customer inquiries and resolving any issues or concerns.
Hire, train, and supervise all front desk representatives.
Collaborate with other departments to ensure smooth workflow and effective communication.
Stay up to date with new trends and best practices in order to provide innovative solutions to customers.
Skills :
Strong leadership abilities with the ability to motivate and inspire a team.
Excellent communication skills, both verbal and written.
Exceptional problem-solving skills with the ability to think critically and make sound decisions.
Proficient in retail math for managing inventory and pricing.
Strong organizational skills with the ability to prioritize tasks and meet deadlines.
Customer-focused mindset with a commitment to providing exceptional service.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Sales and Service Manager?
Sign up to receive alerts about other jobs on the Sales and Service Manager career path by checking the boxes next to the positions that interest you.
