What are the responsibilities and job description for the Change Management Consultant position at Goldman Edwards?
Job Description
We are seeking an Organizational Change Management (OCM) and Communications Consultant to take an active role in engagement execution for change management. This includes stakeholder management and developing materials around change readiness assessments, communications analysis, communications planning, and the execution of change management and communications collateral. OCM Senior Consultants help our clients transform their business processes, improve efficiency and operations, increase transparency, and promote user adoption, and comply with Federal, State, and Local government laws and regulations. As a Senior Consultant, you will have responsibility for client management, solution implementation, and overall delivery within your assigned workstream. You will be relied upon for project workstreams and interact with clients to ensure engagement success. This includes supporting day-to-day operational meetings with clients and consulting leaders. Senior Consultants must prepare and communicate well-organized communications and presentations to clients and internal executives. As a Senior Consultant, you will follow a clearly defined career path and continue to deepen your OCM acumen and consulting skills. A successful Senior Consultant is self-motivated, outcomes-oriented, capable, and willing to develop solutions independently or collaboratively as part of a team of highly skilled professionals. Senior Consultants are provided the opportunity to interact with our clients and to enhance skills across technical competency, business development, and client service. As a Senior Consultant, you will work as part of a team of problem solvers with extensive consulting experience, helping our public sector clients solve complex issues from strategy to execution.
Specific Responsibilities Include:
Proactively assist in the delivery of engagement activities and manage the completion of deliverables
Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team
Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff
Guide client and internal subject matter expert conversations toward effective outcomes
Develop strategies to solve complex OCM challenges for our clients
Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
Lead key components of change management projects and teams to develop and implement change strategies and plans
Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change
Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status
Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support
Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives
Track and report the status of change programs, including key metrics and risks
Support the development and continuous improvement of change management methodologies and tools
Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials
Requirements:
Minimum Of THREE To FIVE (3-5) Years Of Experience
Bachelor's Degree; OR SEVEN (7) years' relevant experience may be used in lieu of Bachelor's Degree
Experience implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle
Communications experience creating collateral, specifically through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
Experience developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
Experience developing and executing communication and engagement plans for a wide array of stakeholders
Organizational and project management skills
Experience leading one or more tasks or work streams within a client engagement, overseeing individual contributions, as well as potentially overseeing the work of additional engagement or junior staff
Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively through MS PowerPoint, including creating custom visuals and customization of slide masters
The ability to work as part of a team and prioritize resources and time effectively
A Public Trust background check is required.
Preferred:
Experience on an ERP Modernization Project and Financial Management Implementation
A full benefits package is included.
Company Description
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.
We are seeking an Organizational Change Management (OCM) and Communications Consultant to take an active role in engagement execution for change management. This includes stakeholder management and developing materials around change readiness assessments, communications analysis, communications planning, and the execution of change management and communications collateral. OCM Senior Consultants help our clients transform their business processes, improve efficiency and operations, increase transparency, and promote user adoption, and comply with Federal, State, and Local government laws and regulations. As a Senior Consultant, you will have responsibility for client management, solution implementation, and overall delivery within your assigned workstream. You will be relied upon for project workstreams and interact with clients to ensure engagement success. This includes supporting day-to-day operational meetings with clients and consulting leaders. Senior Consultants must prepare and communicate well-organized communications and presentations to clients and internal executives. As a Senior Consultant, you will follow a clearly defined career path and continue to deepen your OCM acumen and consulting skills. A successful Senior Consultant is self-motivated, outcomes-oriented, capable, and willing to develop solutions independently or collaboratively as part of a team of highly skilled professionals. Senior Consultants are provided the opportunity to interact with our clients and to enhance skills across technical competency, business development, and client service. As a Senior Consultant, you will work as part of a team of problem solvers with extensive consulting experience, helping our public sector clients solve complex issues from strategy to execution.
Specific Responsibilities Include:
Proactively assist in the delivery of engagement activities and manage the completion of deliverables
Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team
Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff
Guide client and internal subject matter expert conversations toward effective outcomes
Develop strategies to solve complex OCM challenges for our clients
Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
Lead key components of change management projects and teams to develop and implement change strategies and plans
Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change
Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status
Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support
Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives
Track and report the status of change programs, including key metrics and risks
Support the development and continuous improvement of change management methodologies and tools
Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials
Requirements:
Minimum Of THREE To FIVE (3-5) Years Of Experience
Bachelor's Degree; OR SEVEN (7) years' relevant experience may be used in lieu of Bachelor's Degree
Experience implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle
Communications experience creating collateral, specifically through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
Experience developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
Experience developing and executing communication and engagement plans for a wide array of stakeholders
Organizational and project management skills
Experience leading one or more tasks or work streams within a client engagement, overseeing individual contributions, as well as potentially overseeing the work of additional engagement or junior staff
Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively through MS PowerPoint, including creating custom visuals and customization of slide masters
The ability to work as part of a team and prioritize resources and time effectively
A Public Trust background check is required.
Preferred:
Experience on an ERP Modernization Project and Financial Management Implementation
A full benefits package is included.
Company Description
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.
