What are the responsibilities and job description for the Asset & Wealth Management, Marcus by Goldman Sachs, Operations Product & Experience, Analyst/Senior Analyst - Richardson, TX or Draper, UT position at Goldman Sachs?
Job Description
OUR IMPACT
Wealth Management
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.
How You Will Fulfill Your Potential
The ideal candidate will be responsible for liaising with Operations team to review and analyze existing Operations processes to identify areas for improved accuracy, efficiency, and customer experience. Define new features, capabilities, processes, and tools as part of product development across Marcus Deposit/Investment organization.
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
OUR IMPACT
Wealth Management
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.
How You Will Fulfill Your Potential
The ideal candidate will be responsible for liaising with Operations team to review and analyze existing Operations processes to identify areas for improved accuracy, efficiency, and customer experience. Define new features, capabilities, processes, and tools as part of product development across Marcus Deposit/Investment organization.
- Deliver projects assigned by Operations Product and Experience Leader
- Facilitate exploratory meetings with relevant stakeholders to understand operations processes
- Review and analyze existing processes for efficiency opportunities, understanding end to end time spent and hand offs
- Work with Product Managers to define product features, requirements and user stories with concise acceptance criteria
- Work closely with Operations team to review new feature designs and processes.
- Assist in testing of new features
- Assist in the identification and resolution of bugs with new feature releases.
- Coordinate with development tech teams via daily standups to groom JIRA stories and tasks associated with new features owned by team
- Collaborate across other product managers to define requirements and development timelines for new functions, tools, capabilities and features
- 1-3 years of Operations experience
- Proficient in Jira
- Experience/familiarity with consumer banking products (Checking, Savings, CD, etc.)
- Experience/familiarity with consumer investment products (brokerage, retirement, etc.)
- Ability to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities
- Ability to work in a highly collaborative environment with heavy emphasis on teamwork
- Excellent attention to detail and communication / presentation skills
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
