What are the responsibilities and job description for the CWM- MARCUS BY GOLDMAN SACHS- FRAUD INVESTIGATIONS SPECIALIST- DRAPER, UT/RICHARDSON, TX position at Goldman Sachs?
MORE ABOUT THIS JOB :
Consumer and Wealth Management (CWM)
Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.
Consumer
The firms Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.
RESPONSIBILITIES AND QUALIFICATIONS :
As a Fraud Investigations Specialist, you will be responsible for evaluating the circumstances of cases of suspected or confirmed fraud and making recommendations about future measures. You will be responsible for identification, development and investigation of consumer financial services fraud. You will analyze data for patterns and trends and make recommendations to improve policy and procedures.
Responsibilities :
- Gather, organize and analyze data as it pertains to case development through the use of analytical tracking and data management tool
- Review developing cases, identify and analyze points of compromise, and communicate potential risk to Fraud leadership
- Determine action required based on established procedures and work with supervisor to handle more complex cases
- Coordinate the investigation of any fraud issue with the appropriate fraud investigation unit as appropriate.
- Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
- Communicate professionally with customers, merchants, financial institutions and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
- Manage significant caseload and utilize the company investigation system
- Open and prepare cases and follow all documented procedures to ensure proper cases detail is completed
Basic Qualifications :
ABOUT GOLDMAN SACHS :
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com / careers .
Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more : https : / / www.goldmansachs.com / careers / footer / disability-statement.html
The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment / affirmative action employer Female / Minority / Disability / Veteran / Sexual Orientation / Gender Identity
