What are the responsibilities and job description for the Sales and Operations Manager position at Golf Ranch Richardson?
About Us:
Golf Ranch is a trailblazing brand of tech-enabled golf driving ranges, dedicated to transforming the golf experience through a new category called "Golf Lite", which bridges the gap between Entertainment Golf and Traditional Golf. Through state-of-the-art technology, a laid-back atmosphere, and exceptional customer service, Golf Ranch is bringing golfers together to practice and play. We currently have 4 unique locations in Texas, Missouri, and Connecticut and are looking to expand rapidly.
Position Overview:
We are seeking a confident, self-starter that thrives in competitive situations to lead our team as the Sales Manager. If you love creating memorable guest experiences and are passionate about hospitality and enjoy developing people, then this role is for you. We are in search of an individual who is proactive in decisions and a charismatic communicator. Because of their genuine enjoyment for being around people, they are great at managing others and love sales. This role is best suited for someone who is motivated by winning and can inspire their team to help the site get there! Are you a team leader who loves creating a top performing team culture and knockout guest experience? Apply today!
Responsibilities:
- Sales Leader:
- Drives success of our Ranch Pass Subscription program and hits or exceeds monthly subscription targets
- Increase both sales and retention of Ranch Pass Subscriptions.
- Ability to achieve or exceed monthly revenue targets
- Standard Setter:
- Lead by example in all customer interactions to the Golf Ranch standard
- Drive expectations and standards for the team with a customer focused approach.
- Brand Champion:
- Embody the vision and brand values.
- Educate customers and employees about Golf Ranch and Golf Lite.
- People Builder:
- Lead and mentor Customer Experience Managers, Facility manager and service team.
- Evolve and improve sales and service process- open to continuous feedback and able to provide feedback to all teams
- Customer Obsession:
- Understand customer base and continuously find ways to create value.
- Create relationships and connections with customers.
Managerial Responsibilities:
- Manager on Duty (MOD):
- Assume MOD responsibilities as needed to oversee daily operations, manage guest inquiries, and maintain a welcoming environment.
- Uphold company policies and standards to ensure a safe, enjoyable, and memorable experience for all guests and employees.
- Continuously coach employees on day-to-day activities and empower them to handle responsibilities and processes independently.
Job Types: Full-time, Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 1 year (Required)
Ability to Relocate:
- Richardson, TX 75080: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25