Operations & Marketing Administrator

Summary

We are looking for an experienced Operations and Marketing Administrator to support the operations of our company. This individual will assist in key areas of the business: marketing and business development, recruitment and client management, and internal operations. The ideal candidate will have excellent communication and organizational skills, be well-versed in departmental procedures and policies, and will be able to actively discover new ways to do their job more efficiently to grow the business. A successful candidate will be able to work within the identified areas and understand that their strongest capabilities will be leveraged the most. The goal is to exceed client, candidate, and internal expectations, while always adding value to the business.

Responsibilities

Marketing and Business Development

• Stay abreast of industry trends to target new business
• Assess web site and social media content to mirror changes and direction of firm
• Head marketing campaigns to existing and new clients
• Coordinate social media interactions to keep the firm ahead of competitors
• Devise and carry out a targeted research strategy for marketing and business development
• Research companies, competitors, and the marketplace
• Review and construct RFPs on a regular basis

Recruitment and Client Management

• Create presentations, detailed summaries, and internal and external documents for clients and candidates
• Track and identify prospective clients and candidates using a variety of channels to identify and develop recruiting and sales leads
• Assess candidates to ensure background, qualifications, experience, culture, and compatibility are suitable
• Conduct interviews, references, and background checks
• Map role criteria, define position description, and document specifications with the client
• Network and build long-lasting client and candidate relationships

Internal Operations

• Plan and coordinate administrative procedures and devise ways to streamline processes
• Ensure the smooth and adequate flow of information within the company to strengthen business operations
• Identify opportunities to improve business policies and objectives
• Manage schedules and deadlines
• Maintain professional, technical, and industry knowledge
• Contribute to team efforts by accomplishing reliable results
• Perform special projects assigned by the management team and CEO

Preferred Qualifications

• Bachelor’s degree in business management, administration, or relatedfield
• 3-5 years of relevant and/or equivalent experience
• Proven experience in operations and account management
• Previous experience with sourcing, CRM, marketing, operational and account managementtools
• Excellent knowledge researching market status, trends, and best practices
• Client focused and strong relationship building skills
• Effective negotiation, influencing, and communication skills
• Proficient in MS Office and computer literacy skills
• An analytical mind with problem-solving and decision-making skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills, creativity, and resourcefulness
• Time management and strategic planning skills
• Integrity and confidentiality