What are the responsibilities and job description for the Data & Analytics Manager position at Gong.io?
Boost win rates, increase average deal size, and increase revenue per rep with Gong, the #1 revenue AI platform.
Make your application after reading the following skill and qualification requirements for this position.
Manager, GTM Analytics & Data Science
Chicago | New York City | Salt Lake City | San Francisco
Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes.
As a Manager, GTM Analytics and Data Science for our post-sales teams, you’ll play a key role in helping Gong optimize the end-to-end customer journey. This includes identifying the right customers at the right time for our post-sales teams to engage customers, the right insights to deliver to those customers, and measuring the efficacy of our interactions with our customers on their stated success criteria.
We're seeking someone based near one of the following cities : San Francisco, Salt Lake City, Chicago, or New York City.
RESPONSIBILITIES
- Work with business stakeholders to translate business problems into the right analytics, data science, and / or statistical solutions
- Build foundational data and visualizations to support analyses and enable business stakeholders to succeed (e.g., Build a dashboard for customer success to understand customer needs so as to drive retention)
- Apply statistical and / or data science techniques to optimize our business partners’ processes (e.g., measure the causal impact of Sales Engineers’ involvement on a deal’s likelihood to win)
- Use industry standard data tooling including dbt, snowflake, and Tableau to build ETL pipelines, visualizations, and production ML models
- Communicate insights to business owners in concise, non-technical language
- Build prototype data applications using python and tooling such as Workato (e.g., a quick application that can send alerts when something on an account changes)
QUALIFICATIONS
PERKS & BENEFITS
The annual salary hiring range for this position is $122,000-$180,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
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Salary : $122,000 - $180,000
