What are the responsibilities and job description for the Collections Representative position at Gonzalez Furniture?
-Collections representatives are generally responsible for managing and collection all the outstanding accounts receivables from customers.
-In addition, they may be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables.
-We are expecting you to be professional, and trustworthy and to be able to work independently.
Responsibilities:
- Take actions in order to encourage timely payments
- Process payments and refunds
- Resolve billing issues
- Resolve customer credit issues
- Contact clients and discuss their overdue payments
- Update account status records
- Prepare and present reports on collection activities and progress
Preferred skills:
- Working knowledge of computers, email, and databases
- Comfortable working with targets
- Knowledge of collection laws and regulations
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
Job Type: Full-time
Pay: $9.00 - $11.00 per hour
Benefits:
- Paid time off
- Paid training
Work Location: In person
Salary : $9 - $11