What are the responsibilities and job description for the Assistant General Manager position at Good Day Farm?
Job Summary
The Assistant General Manager at Good Day Farm works closely with patients and customers to ensure a wonderful experience. They oversee dispensary operations, supervise team members, and maintain high standards of cleanliness and organization.
Key Responsibilities:
- Provides exceptional customer service and ensures a welcoming atmosphere for patients.
- Advises patients on suitable cannabis products based on their needs, preferences, and reactions to different strains.
- Stays up-to-date on new products and industry trends.
- Processes patient payments using the Point of Sale (POS) system.
- Maintains a clean and well-organized store environment.
- Ensures compliance with company policies and procedures.
- Hires, trains, and supports new employees.
- Resolves customer issues in a professional and timely manner.
- Works closely with the general manager to achieve store goals.
- Maintains high standards of customer service and store appearance.
- Completes tasks assigned by the general manager efficiently.
- Takes inventory of cannabis products and ensures adequate stock levels.
- Maintains compliance with state regulations and company policies.
- Performs other duties as assigned by the general manager.
Requirements:
- High school diploma or equivalent.
- Two to three years of experience working in a dispensary, preferably in a supervisory role.
- Ability to pass a background check and obtain a facility agent card from the state.
- Sound knowledge of cannabis strains and their medicinal benefits.
- Excellent organizational, analytical, and problem-solving skills.
- Effective communication and interpersonal skills.
- Exceptional customer service skills and ability to work well under pressure.
- Self-motivation and desire for self-development.
- Ability to work autonomously when required.
Why Work at Good Day Farm:
At Good Day Farm, we value our employees and strive to create a positive and supportive work environment. We offer opportunities for growth and development, as well as competitive compensation and benefits packages.
How to Apply:
If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal.