Dental Receptionist - Bilingual

POSITION S U M M A R Y :

If you enjoy meeting the public, and were born for providing great customer service, being a Dental Receptionist at Good Neighbor could be the job for you!

You will have an opportunity to be a part of a diverse and culturally sensitive team serving others from the community, which may position you for further growth opportunities. Our dental receptionists are the first people that patients meet when they visit Good Neighbor. Your leadership and unique contributions will ensure that first impressions are positive and is vital to the success of Good Neighbor. Receptionists greet patients, schedule appointments, and collect and process payments. This position is in our Columbus clinic.

ESSENTIAL JOB FUNCTIONS:

1. Answer incoming calls, answering and transferring phone calls as required.

2. Schedule new and follow-up appointments.

3. Greet and check in patients in a courteous and friendly manner, verify and update necessary information in the medical record.

4. Collect co-pay and/or payment at time of service as required.

5. Establish agreed upon payment plans that meet policy requirements.

6. Maintain knowledge or experience in billing and insurance principles.

7. Prepare for patient visit, checking vitals, patient histories, rooming & discharging patients as necessary.

8. Assist Billing staff as requested with patient files.

9. Performs other duties as assigned.

EDUCATION:

High School Diploma or GED required.

REQUIRED SKILLS:

· Basic computer and data entry skills required.

· Ability to handle cash and to count money at high volumes including mathematical computations.

· Effective oral and written communication skills.

· Able to exhibit a high level of confidentiality.

· Excellent organizational skills.

· Proactive and independent with the ability to take initiative.

PHYSICAL REQUIREMENTS:
Physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting or standing for long periods of time. Some bending, lifting, stooping and stretching required. Requires normal range of hearing and eyesight. Requires eye-hand coordination and manual dexterity to operate office equipment such as computer keyboard, photocopier, telephone and calculator. Some lifting involved, up to 35 pounds.

GENERAL REQUIREMENTS:

• Valid Nebraska driver’s license with at least 100,000/300,000 liability insurance maintained and paid for by employee on personal vehicle. Insurance declaration for proof is required before travel or mileage reimbursement.
• Dress according to the ECDHD Dress Code Policy. Dress Code Policy.
• Reports to work on time on a scheduled basis.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Columbus, NE 68601 (Required)

Ability to Relocate:

• Columbus, NE 68601: Relocate before starting work (Required)

Work Location: In person