Project Manager

The Project Manager oversees day-to-day activities for our digital community projects, focusing particularly on top-of-funnel initiatives such as webinars, summits, online event planning, email marketing, social media, and advertising campaigns. They manage both internal and contractor-based teams, setting clear expectations through effective client communication. While wearing many hats, they are primarily responsible for maintaining scope of work, empowering production staff, and ensuring client satisfaction. The Project Manager enjoys unique autonomy to make strategic decisions regarding work prioritization based on project constraints and goals. They remain actively involved from project inception through completion, serving as the central point of coordination for all digital community initiatives.

This position is central to the integrity and effectiveness of the company. With a smart, experienced, and disciplined Project Manager, Boomtown will be able to deliver on its service commitments to clients in an organized, efficient, and profitable manner.

Responsibilities


Client and Project Management

• Serve as the primary point of contact for clients, managing relationships and ensuring satisfaction throughout the project lifecycle
• Plan, schedule, and manage client projects across our service offerings: strategy, founder-led marketing, event marketing, community, and performance marketing
• Support the development of the project vision while managing and prioritizing cross-functional requirements
• Coordinate cross-functional teams to ensure timely delivery of deliverables and milestones
• Develop and maintain detailed project plans, tracking timelines, budgets, and scope
• Facilitate presentation of milestones/deliverables to the client
• Monitor and communicate project status, risks, and challenges to both clients and internal teams
  
  
  

Team Collaboration

• Build effective working relationships with the Boomtown leadership and execution teams
• Facilitate communication between internal teams, including marketing, creative, and analytics, to ensure seamless execution
• Collaborate with stakeholders to define project goals, objectives, and deliverables
• Provide feedback and insights to optimize processes and improve project outcomes
  
  
  

Process Optimization

• Implement and maintain project management tools and methodologies to streamline workflows
• Recommend strategies and solutions to improve capacity utilization
• Establish best practices and templates for managing projects effectively across clients
• Identify opportunities to improve efficiency and enhance client satisfaction
  
  
  

Reporting and Analytics

• Prepare and deliver project reports, performance dashboards, and client updates
• Analyze project outcomes to provide actionable insights for continuous improvement
  
  
  

Requirements

• Three (3) to five (5)years of experience as a project manager within an agency setting, preferably in digital marketing, advertising, or a similar field
• Exceptional, empathetic, and approachable written and verbal communication skills
• Exceptional organizational skills, including structuring data and managing details
• Highly creative and strategic problem-solver
• Skilled at working collaboratively across varying departments
• Positive self-starter who is detail-oriented, highly organized, and able to manage multiple projects at any given time
• Ability to thrive in a fast-paced, ever-changing environment and work with unknowns
• Mastery of Google's G Suite of products including Gmail, Docs, and Drive
• Proficiency with the MAC operating system and MAC software
  
  
  

Benefits

• Competitive compensation, with annual reviews and merit increases
• Health care plan (medical, dental, vision & life)
• 401(k) plan with optional Match
• 15 Days PTO (plus another week during Winter Break)
• 2 Personal Wellness Days
• Company-sponsored Training, Development, and Wellness programs
• Inclusive Holiday Calendar
• Salary Range: $65,000 - $85,000 USD/Year