SENIOR DIRECTOR OF HUMAN RESOURCES

Description

EMPOWERING COMMUNTIES TO THRIVE

Job Title: Senior Director of Human Resources
Department: Administration
Reports To: Chief Executive Officer
FLSA Status: Exempt
Revision Date: January 2025

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support.   We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to over 90 years of age. We serve more than 1,200 families via offices and locations in San Antonio and Brownsville.  

Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health, wellness, education and other needs that our neighbors require to thrive.

Our mission is to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty.” We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Services Departments.

Position Summary
As a member of the Executive Leadership Team (ELT), the Senior Director of Human Resources oversees the overall provision of Human Resource services by developing and implementing HR policies and procedures. They also coordinate the hiring and onboarding of new Team Members, develop performance review metrics and develop training standards for agency staff, in conjunction with ELT Members, and oversee disciplinary actions and separations from employment. Employee relations practices and programs are a key component of this role, as well as the administration of property and health care insurance benefits, and other employee wellness and benefit programs.

The Senior Director of Human Resources also provides strategic leadership with respect to the overall agency policy to attract, develop, and retain the best talent available. As a member of the ELT, you demonstrate the Agency’s Core Values of respect for others, acting with integrity, showing work commitment, developing oneself and others and practicing stewardship over financial resources.

Education and Experience

• Bachelor’s degree in Human Resources or related field required. SHRM-CP or PHR Certified preferred.
• 5 years of progressive experience in Human Resources with HR generalist exposure required.
• 3 years of experience managing payroll required.
• 3 years of experience in a management position required.
• 3 years of experience in talent acquisition and building and coaching high-performing teams required.
• Must understand the mission and vision of Good Samaritan.

Essential Duties & Functions

• Demonstrate adherence to the Core Values of Good Samaritan Community Services.
• Develop and oversee talent management, including leadership development, retention, recognition, appraisal programs, employee communication, career development, and background checks pursuant to exiting contracts with state and local entities and other grant-making bodies.
• Communicate changes in Agency personnel policies and ensure compliance with such practices.
• Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines and communicating Agency values.
• Manage employee communication and feedback through staff meetings, employee satisfaction surveys, employee focus groups, and one-on-one meetings.
• Oversee the conduct of the annual review process, the development of personal development plans, and makes recommendations to the ELT for improvement of the Agency’s policies, procedures and job descriptions.
• Oversee the annual review process, preparation, and administration of the Agency’s wage and salary program.
• Conduct entry/exit interviews and analyze data to make recommendations to the CEO for corrective action and continuous improvement of the Agency operations.
• Oversee staff counseling and disciplinary actions up to and including separations from employment.
• Coordinate the Agency’s employee benefits program and oversee the processing of benefit claims.
• Actively participate in leadership team strategy and decisions.
• Complete all other duties assigned by the CEO.

Supervisory Responsibilities
This position is responsible for the direct supervision of the Human Resources Specialist and HR Interns, as assigned.

Work Environment
This position operates in a professional office environment.

Physical Demands
Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, and occasionally lift between 25-35 pounds. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel
Occasional local and regional travel is required.

Expected Hours of Work
This is a full-time position. Days and hours of work are typically Monday-Friday 8:30 AM to 5:30 PM and require occasional long hours and weekend work. This is dependent upon the nature of the special action, project, or event that may arise, and the timeframe for completion.

Benefits and Compensation
The annual salary is $67,000-73,000 A competitive compensation package will be offered for this position based upon the successful candidate’s education, skills, and experience.

Qualifications

Salary : $67,000 - $73,000