What are the responsibilities and job description for the Secretary position at Good Shepherd Rehabilitation Network?
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JOB SUMMARY
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Enhances location effectiveness by providing information management support, answering and triaging phone calls, scheduling and providing appointments related as necessary.
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ESSENTIAL FUNCTIONS
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OFFICE SKILLS
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Effectively and efficiently monitors schedules
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Greets patients & visitors
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Answers & triages telephone calls
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Maintains staff utilization calendar
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Maintains daily statistics
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Order and monitor supplies
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Coordinate/schedule office meetings
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Enters time and attendance data
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DOCUMENTATION
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Maintains departmental meeting minute
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Tracks staff license expiration, certifications and regulatory body requirements where applicable
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Fax/file when indicated
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Prepares file information as directed
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TEAM EFFORT
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Identifies work unit issues & implements solutions
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Orients new staff
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Demonstrates flexibility to help others (provide coverage, adjust work schedule to meet needs)
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Shares knowledge with others
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Embraces change and promotes a positive work environment
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Demonstrates management skills by prioritizing, organizing and completing job responsibilities.
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PROTECTS CUSTOMER AND ORGANIZATION INFORMATION
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By keeping information confidential, following Good Shepherd’s policy and procedures for release of information, maintaining secure medical records and maintaining security for the contents of the business office.
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QUALIFICATIONS:
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Education
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High School Diploma required
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Work Experience
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1-2 years of experience in a clerical / administrative support position required
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Knowledgeable in computer skills including Microsoft office suite of products required
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Licenses / Certifications
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N/A
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