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Program Supervisor - (School Outreach & Family Support)

Good Shepherd Services
Good Shepherd Services Salary
Bronx, NY Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/4/2025

About Us :

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crains New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

Benefits :

For Full Time Employees Benefits / Perks :

  • Tuition Assistance Program
  • Generous paid time off (Including 5 Self-Care Days / Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
  • Healthcare Plans (Medical, Dental, Vision, and Pet Care)
  • 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)
  • Candidates hired in this position will work onsite. Hybrid schedule is based at leadership discretion and program needs.

Overview :

The Family Counseling for School Success Program is a new program providing counseling and case management services to families connected with PS / MS15, PS291, PS 246 or who live within those surrounding communities. The Supervisor for School Outreach & Family Support is the primary contact for school staff and will develop partnerships with key stakeholders. This role will lead family outreach and engagement, school-based offerings, and facilitate the Triple P groups offered at the designated schools.

Reports To : PROGRAM DiRECTOR

Location : 2471 Morris Ave. Bronx, New York 10468

Hours : 35 Hours / Week; Exempt

Salary Range : BA Candidates Minimum Salary Range is 70k-75K & Master level candidates Minimum Salary Range is 72K-78K. ( Additional Compensation for candidates with NYS LMSW or NYS LCSW)

Major Duties : School Partnership

  • Meets with each school on a regular basis to ensure the process for obtaining referrals and providing services is successful.
  • Maintains an active presence in each school and be a member of each schools Leadership Team.
  • Participates in each schools Leadership Team meeting and attends all scheduled meetings.
  • Co-designs specific activities to further support families with each school, involving families and key school personnel.
  • Cross-Program Collaboration

  • Collaborates with GSS leadership currently providing services within each school.
  • Coordinates and integrates services with other GSS programs where appropriate.
  • F amily Intake

  • Coordinates intakes and case assignments.
  • Maintains intake and supervisory logs.
  • Clinical Services & Support

  • Facilitates with the School Outreach & Family Support Coordinator several offerings of the weekly Evidenced-Based Model Triple P Group for all school families who enroll.
  • Implements and integrates the principles and procedures of Solution-Based Casework : assessment, family and individual level outcomes, action plans and documentation and celebration.
  • Facilitates case consultation and offers support and guidance to ensure staff are adhering to the tenets of SBC.
  • Participates in continued SBC training, coaching, and the SBC certification process.
  • Supervision / Professional Development

  • Actively participates in weekly supervision with Program Director.
  • Directly supervises the School Outreach & Family Support Coordinator.
  • Ensures the School Outreach & Family Support Coordinator is providing support and meeting the needs of assigned families.
  • Monitors the School Outreach & Family Support Coordinators day-to-day case practice, documentation, and statistical recording, and ensures that required timeframes are met.
  • Evaluates the learning and training needs of supervisees and conducts appropriate staff performance reviews.
  • Integrates the practices of SBC into every supervisory session.
  • Other duties and projects as assigned.
  • Qualities Sought :

  • Strong collaborative skills.
  • Takes initiative and actively problem-solves.
  • Works to create and support a respectful and collegial environment.
  • Creates, embodies, and supports a learning environment.
  • Offers and receives feedback and suggestions in a strength-based and constructive manner.
  • Dedicated to being a team player and active contributor to achieve the vision and mission of the program.
  • Energetic, empathic, honest, genuine, professional, creative, and committed to making a difference with the families, community, program, and agency.
  • Qualifications :

  • Bilingual Spanish / English REQUIRED
  • Masters degree in social work or other related degree preferred., LMSW / LCSW or similar license a plus. Will consider Bachelor degree with 10 or more years of related child welfare or school experience.
  • Must have supervisory experience.
  • Experience in a school setting and / or child welfare a plus.
  • Must be available to work early mornings and evenings to accommodate parent and school personnel needs.
  • Willing to travel to each school and be on site on a regular basis.
  • Must have a commitment to work from a strength-based, trauma-informed, anti-racist, youth and family development perspective.
  • Additional Information :

    Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

    Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

    We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

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