Office Assistant/Administrator (Part-Time, Contract)

Job Title: Office Assistant/Administrator (Part-Time, Contract)

Location: Altamonte Springs, FL (100% On-Site)

Company: GoodWerk Counseling

About Us:

GoodWerk Counseling is a growing group mental health practice dedicated to providing compassionate and culturally competent care to individuals and communities. We operate from our main location in Altamonte Springs, FL, and support teams in New York and New Jersey. We believe in fostering a supportive, inclusive, and collaborative work environment that centers the wellness of both our clients and our staff.

We are currently seeking a Part-Time Office Assistant/Administrator to join our team and play a vital role in supporting the day-to-day operations of our practice. If you are highly motivated, detail-oriented, and enjoy collaborating with a diverse group of professionals, we’d love to hear from you!

Key Responsibilities:

• Complete administrative tasks and communications within 24 hours
• Verify client insurance eligibility and benefits, liaising with insurance providers, as needed
• Maintain client records in our electronic health records (EHR) system with 100% accuracy and compliance
• Uphold confidentiality of client records in line with privacy regulations
• Process payments and update financial records in the practice’s system
• Coordinate and manage client scheduling, ensuring accuracy and smooth communication
• Provide direct administrative support to the Executive Director, including managing calendars
• Oversee team communications using Slack and email, keeping the team informed and organized
• Support handling inbound phone consultations, answering client inquiries and providing service information
• Support managing outbound service calls and emails, ensuring timely follow-up with clients
• Support marketing initiatives, including managing social media content and drafting email broadcasts
• Assist with logistics for workshops, trainings, and events, ensuring smooth coordination
• Perform other duties as assigned to support the practice

The Ideal Candidate:

• Experience working with diverse populations, including children, adolescents, and adults
• Strong understanding of cultural competency, particularly when working with LGBTQIA , BIPOC, neurodiverse individuals, and people with disabilities
• Proficient with Google Suite (Drive, Docs, Sheets), EHR systems (Theranest), and communication tools like Slack and Gmail
• Familiarity with productivity and marketing platforms such as Monday.com, Kit, and social media (Facebook, Instagram, LinkedIn)
• Excellent organizational, written, and verbal communication skills
• Ability to work independently while also collaborating closely with team members

Education & Qualifications:

• Minimum: Associate’s Degree or relevant coursework in business administration, psychology, healthcare administration, or a related field
• Preferred: Bachelor’s Degree in business administration, psychology, healthcare administration, or a related field
• Proven experience in an administrative role, with skills in scheduling, project management, and office communications
• Ability to start in mid to late March
• Must successfully pass a background check

Preferred Experience:

• At least one year of experience in an administrative role (Office or Executive Assistant experience preferred)
• Bilingual or multilingual candidates are highly desirable
• Familiarity with private practice operations and community resources for client referrals is a plus

Work Environment & Schedule:

• 100% On-Site at Altamonte Springs, FL
• Part-time role with 15-20 hours per week (Monday through Fridays, and some weekends as needed)

Compensation:

$13.00 - $20.00 per hour, based on experience

Benefits:

• A supportive, collaborative work environment that centers wellness
• Opportunities for healthcare-related professional development and growth
• Potential for full-time employment based on performance and business needs

GoodWerk & Company LLC is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We strongly encourage applications from individuals of all backgrounds, including those from underrepresented communities such as LGBTQIA , BIPOC, individuals with disabilities, and neurodiverse individuals. GoodWerk & Company LLC is committed to fostering an inclusive and diverse workplace where everyone is valued, respected, and empowered to succeed.