Sr. Director Learning & Development (36764)

Job Details

SUMMARY

Leads the Learning and Development Team and sets the overall Learning Strategy. Will create a leadership development program and be responsible for the organization’s succession plan. Partners with senior leadership to identify, plan, develop and execute leadership development, succession planning, and team member training across the organization.

ESSENTIAL FUNCTIONS / DUTIES

• Develop a global learning and succession planning strategy for Goodwill Central Florida.
• Leading Performance : Delivers high-performance results through effective decision-making, planning, and execution to exceed customer expectations.
• Create a learning and development program to support operations in developing Team Leaders. This learning should include : Process to identify and develop high potentials Onboarding new store leaders for success Ongoing leadership learning Development paths for our retail locations
• Responsible for partnering with operations and Senior Leadership on the Succession Plan by : Developing the process and tools Creating and training leaders on the IDP process Responsible for IDP quality review and completion tracking
• Designs and delivers learning programs and follow up on key outcomes.
• Supports the development of SOPs and the education throughout the organization.
• Leads the Engagement Survey Process and follow-up.
• Creates a coaching culture to support continuous improvement and development.
• Responsible for the Learning and Development budget and meeting department goals.
• Lead a high-performance learning team to support the organizations mission.
• Partner with the Mission Impact leadership to support the mission of the organization.
• Creates strong evaluation process to continually improve the learning available to team members.
• Performs other related duties as assigned.

QUALIFICATIONS / COMPETENCIES

The list below is representative of the knowledge, skill, and / or ability utilized while performing this job.

Education and / or Experience :

Math Ability :

Level 3 : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills :

To perform this job successfully, an individual should have intermediate knowledge of MS Word, Excel, Outlook, and PowerPoint; mobile technology; familiarity with learning management systems, databases, and audiovisual equipment (soundboards, projectors, etc.).

Supervisory Responsibilities :

This position has supervisory responsibilities.

Purchasing Authority :

Purchasing Authority Level - Directors / Controller

SPECIAL CONDITIONS OF EMPLOYMENT

physical or environmental requirements, irregular work schedule, required license or certification, background check)

Physical and Environmental Requirements :

Language Ability :

Level 5 : Ability to read, analyze, and interpret business documents, financial reports, and legal documents. Ability to respond to inquiries or complaints. Ability to write speeches and articles for publication. Ability to present information to groups.

Reasoning Ability :

Level 5 : Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

License and Certifications :

Valid Florida Driver’s License with a clean driving record and current private auto insurance policy.

If you have a disability or other condition that would require you to need a reasonable accommodation to complete the essential functions of this position, please notify the Director, Human Resources, at

407-235-1533 to complete the accommodation request process.

I am able to perform the essential functions of this position.

I have read this job description and I understand all of the duties and responsibilities of my job.

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