Program Coordinator

Under the supervision of the Program Manager, the Program Coordinator is responsible for facilitation of assigned programs and working with the Program Manager to ensure program requirements and outcomes are met. The Program Coordinator will provide oversight and support to program participants, including program volunteers. Responsibilities will include participant recruitment and engagement, data tracking and reporting, coordinating and facilitating program activities and events, and monitoring participant progress.

An essential component of this Program Coordinator position will be overseeing the Goodwill Good Guides Program. The Program Coordinator will oversee the daily operations of this youth mentoring program including recruitment and enrollment of participants and volunteer mentors, scheduling, and delivery of program requirements. Previous experience and/or education working with volunteers and youth mentoring programs helpful. The pay range is $18.00 to $19.50 per hour. Benefits include: Paid time off, six paid holidays, 10k provided life insurance, medical, dental, vision insurance, store discount, and 401(k) plan with company match.

• Coordinate assigned programs and have in depth knowledge of programs to assist with program goals and measures to meet program outcomes.
• Provide oversight and support to program participants and volunteers, as well as consistent and effective communication. Conduct program participant and volunteer screenings, orientations, and trainings as necessary.
• Maintain complete and accurate records of program participants, including volunteers and protect confidentiality of participants.
• Facilitate activities and workshops to engage program participants, including field trips, service learning, job shadowing, career exploration, etc. Develop and facilitate curriculum to enhance program services and activities.
• Report to Program Manager on program goals and participant progress, as well as any unusual and/or crisis situations as they arise.
• Serve as the representative of Goodwill Industries in the community and engage in community outreach, resource development, and networking activities to grow and market programs.
• Maintain positive working relationships with community partners, service providers, and collaborating agencies. Stay informed of community resources to make appropriate referrals to program participants.
• Collect, enter, and track data in a timely manner to meet program reporting and grant requirements.
• Participate in Goodwill meetings, webinars, and conferences, as necessary.
• Ensure the safety of participants, staff, and others by following all organizational and programmatic policies and procedures.
• Perform all other related duties as assigned