What are the responsibilities and job description for the Mobile Custodial Supervisor position at Goodwill Industries of Central Texas?
The Mobile Custodial Supervisor will manage two independent cleaning teams responsible for maintaining the cleanliness of various retail stores. This role demands exceptional leadership, organizational skills, and a keen eye for detail to ensure our high standards are consistently met.
Role and Responsibilities
- Supervise and coordinate the daily activities of two independent cleaning teams.
- Provide clear direction, guidance, and support to team members.
- Foster a positive and productive work environment.
- Address and resolve any performance issues or conflicts promptly.
- Conduct regular on-site inspections of cleaned retail stores to ensure adherence to company standards and client expectations.
- Maintain detailed records of inspections and identify areas for improvement.
- Implement quality control measures and provide constructive feedback to team members.
- Develop and manage weekly cleaning schedules for both teams, ensuring efficient coverage of all assigned retail locations.
- Coordinate travel arrangements and logistics for teams and equipment.
- Monitor and manage inventory of cleaning supplies and equipment.
- Provide initial and ongoing training to team members on cleaning procedures, safety protocols, and the proper use of equipment.
- Identify individual training needs and implement development plans to enhance team skills and performance.
- Establish and maintain professional relationships with store managers and client representatives.
- Address client inquiries and concerns promptly and effectively.
- Other duties as assigned.
Supervisory Responsibility
This position has supervisory responsibilities over custodial team members
Required Skills & Qualifications
- High School Diploma or equivalent
- 1 year supervisory experience
- 2 years experience in commercial custodial services.
- Bilingual in Spanish and/or American Sign Language preferred.
- Experience with disabled or disadvantaged populations.
- Strong leadership and communication skills with the ability to motivate and manage teams effectively.
- Meticulous attention to detail and a commitment to delivering high-quality cleaning services.
- Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Proactive problem-solving abilities and the capacity to handle unexpected situations effectively.
- Demonstrated ability to use mobile devices and technology for communication, scheduling and reporting.
- Valid driver’s license with approved driving record, liability insurance and a reliable vehicle to travel for work related business.
Physical Requirements
- Ability to work in both a climate controlled and non-climate-controlled environment.
- Must be able to lift and carry up to 35 pounds at times.
- Ability to perform physical tasks associated with cleaning such as walking, standing, bending, lifting and carrying for duration of shift.
- Ability to work with various cleaning tools and equipment.
What We Offer
- Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy.
- Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays.
- Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.
- Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses.
- Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support.
- Employee Recognition Programs: We celebrate our team members’ achievements with recognition awards.
- Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Pre-employment background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.