Warehouse manager

Essential Job Functions

• Effectively manage the logistics of incoming and outgoing donations and purchased goods.
• Responsible for ensuring operating cost are within specific financial budget.
• Responsible for the receiving and verification of new goods and donated goods deliveries.
• Complete routing of new goods, seasonal donations, and supplies.
• Effectively manage the flow of product between stores and warehouse.
• Make quality and routing decisions on furniture and other donations as specified.
• Responsible for inventory control and rotation of donations and purchased goods.
• Schedule and assign various tasks to effectively execute daily production in the most efficient manner possible.
• Ensure that all incoming and outgoing shipments are documented properly, loaded or unloaded within time requirements and properly loaded following appropriate loading procedures.
• Responsible for researching and connecting with new salvage dealers to maximize revenue for outgoing salvage product.
• Responsible for professional level of communication with brokers and business partners concerning sales, distribution, purchasing and partnerships.
• Oversee the scheduling of home pick-ups and/or other donation events.
• Oversee and maximize the productivity and revenue of the e-commerce area, to include books and on-line sale operations.
• Ensure that established production goals are strived for and met on a regular basis.
• Responsible for ensuring safety compliance for all warehouse operations to include staff and building compliance.
• Safely and efficiently operate a Hi-Lo.
• Fill in as needed for coverage during staffing shortages.
• Other related duties as assigned.

JOB SPECIFIC COMPETENCIES:

• Excellent interpersonal and written communication skills for work with others through phone, e-mail, and meetings.
• Strong computer skills.
• Strong organizational skills to manage donation inventory and logistics.
• Analytical and planning skills needed to provide projections for storage needs, gaylords, skids, trailers, and sort of donations.
• Ability to lead and manage people effectively.
• Ability to read, understand, develop and analyze reports.

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  EDUCATION/EXPERIENCE:
  Minimum High School diploma - Bachelor’s degree in related field preferred.
• Two (2) years’ experience in warehouse operations or logistics preferred and managerial experience in a retail or warehouse environment.
• Must maintain valid hi-lo certification. Microsoft Office skills. Knowledge of inventory control.

KNOWLEDGE/ABILITIES:

• Ability to work effectively with diverse staff, youth, customers and vendors.
• Excellent verbal and communication skills.
• Good organizational skills.
• Must have excellent customer relation skills.
• Must be able to work independently and be flexible in a multi-duty environment.
• Must be able to make decisions quickly, and be able to work within established guidelines.
• Must have the ability to make sound judgment on sellable value.
• Must be computer literate.
• Must have knowledge of spreadsheet and word processing software.
• Working knowledge of inventory management software desirable

PHYSICAL DEMANDS:

• While performing the duties of the job, the employee is required to stand, walk, use hands, talk or hear; occasional reaching with hands and arms, balance, stoop, kneel, or crouch. Specific vision abilities required by the job include color vision.
• The employee must often lift and/or move up to 10 pounds; regularly lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds.
• May be required to sit and stand and use a keyboard or scanner for up to 8 hours at a time. This position occasionally may require twisting and bending.

MENTAL DEMANDS:

• Ability to handle a wide variety of tasks at one time while serving customers/donors.
• Highly organized, detail oriented, energetic, team oriented individual with a positive “can-do” attitude and a strong commitment to outstanding customer service.
• Fundamental ability to understand, accept and work with people who have disabilities and/or other barriers to employment.

MACHINES/EQUIPMENT:

• Calculator, fax machine, personal computer and other electronic equipment.
• Ability to pass and maintain a forklift certification.

WORKING CONDITIONS:

• Work is primarily performed inside a warehouse environment, and will also include donation, processing of donations and retail with exposure to lifting.
• Some outside work may occur.
• Occasional handling of trade fixtures.
• High adaptability required.
• Work environment usually fast paced with frequent short deadlines and a regular number of critical or unusual situations.

OTHER:

• Must have excellent interpersonal skills and values that reflect the organization’s mission and values.
• Maintain professional standards of performance, demeanor, and appearance at all times.
• Must be 18 years of age or older.
• Must possess valid Michigan driver's license with a good driving record, proof of insurance and use of personal vehicle to conduct agency business.
• May be required to have a driving record acceptable to organization’s insurance carrier.
• Must be willing to work evenings, weekends, extended hours and holidays.
• Must pass a background check.

Under the direction of the Vice President of Donated Goods Operations, the Warehouse Manager is responsible for the overall management of the Donated Goods Warehouse. The Warehouse Manager will be responsible for managing the logistics and storage of donations and purchased goods and ensure that profitability, productivity, and safety are achieved in the both the salvage and e-commerce area of the warehouse.