Demo

CWIC Benefit Advisor

Goodwill Industries Of Greater New York
Queens, NY Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Goodwill Industries NYNJ

Job Description Form

Position Title :

Community Work Incentives Coordinator (CWIC) / Benefits Advisor

Department : Mission Services

Reports To (Title) : Program Manager

Cost Center : N / A

Supervising Staff :

General Purpose : In a few brief sentences summarize the primary duties and responsibilities.

The CWIC provides work incentives planning and assistance to beneficiaries who receive Social Security Disability Benefits (SSDI / SSI) for our Work Incentive Planning & Assistance (WIPA) program. The CWIC / Benefits Adviser is responsible for obtaining accurate information from Social Security and other State & Local assistance programs in order write a comprehensive individualized Benefits Analysis report (BS&A). The report is then used to counsel and educate beneficiaries about how employment will affect their current benefits (which can also include public and private health insurance as well as other federal, state, and / or local benefits received) so that individuals may make informed choices towards employment and self-sufficiency.

Essential Functions : Describe the duties that define the core responsibilities of the job.

CORE CWIC Essential Functions

  • Obtains accurate and complete information about benefits, including SSDI, SSI, concurrent (SSDI and SSI), Medicare, Medicaid, private health insurance subsidized housing or other rental subsidies, food stamps, general assistance, workers compensation benefits, unemployment insurance benefits, other federal, state or local supports including TANF.
  • Maintain communication with Social Security Administration personnel as well as personnel of other state and local agencies
  • Assists beneficiaries in understanding how work activity could impact their public benefits, including Social Security disability payments, SSI, Medicare and Medicaid, Food Stamps, Housing, Veterans benefits and any other NYC, State & Federal benefits.
  • Develop accurate and detailed written individualized Benefits Summary and Analysis reports as well as Work Incentives Plans as per SSA guidelines
  • Enter beneficiary information into National WIPA Database.
  • Insures confidentiality of all information received or provided.
  • Maintains and organizes files, drafts and correspondence.
  • When necessary, refers beneficiaries to Vocational Rehabilitation (VR), Employment Networks (EN’s), DOL one stop career centers as well as other organizations that emphasize / provide seamless employment related and ticket assignments.
  • Provides ongoing follow-up assistance to beneficiaries who have previously received work incentives planning as needed and provide updates regarding the impact of employment and other changes on benefits and work incentives.
  • Walk clients through the application process.
  • Adhere to all Goodwill policies and procedures
  • Complete continuing education and training necessary to maintain certification.
  • Performs other duties as required.

Qualifications : Describe the minimum educational and experience requirements / preferences.

  • CWIC Certification from VCU and Level 5 Suitability Clearance strongly preferred
  • A Bachelor’s degree is preferred and at least four years of experience working with individuals with disabilities performing benefit advisement
  • Bilingual English / Spanish is preferred
  • Skills Required : Describe the minimum skills required or preferred

  • Candidate must possess strong computer skills including experience and proficiency with Microsoft Office Suite programs, comfortable using various database and / or case management information systems and Web Based software.
  • Adept at using internet searches to find and research related benefit advisement and other information.
  • This position requires math skills, analytical thinking, and problem-solving abilities, and good skills.
  • Candidate must possess excellent organizational, analytical and systems management abilities; ability to pay attention to details, handle multiple priorities, and facilitate communication among staff across programs.
  • This position requires interviewing and partnering skills, as well as disability and cultural sensibility.
  • Comfortable with public speaking
  • Scope of Responsibility & Positions Supervised : Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received.

  • Candidate is expected to work independently and through the CWIC process in a timely manner in order to arrive at completed BS&A reports.
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