Site Manager eCommerce

Goodwill Industries of Kentucky is looking for an energetic, self-motivated, detail-oriented eCommerce Site Manager to join our team! The eCommerce Site Manager will support eCommerce sales and lead eCommerce employees continually by evaluating and improving the performance of others; constantly striving to improve eCommerce processes and performing tasks as needed to ensure eCommerce goals are met and exceeded. If you are looking for an opportunity that allows you to reach new goals while helping other’s in your community, the eCommerce Site Manager opportunity is for you.

Goodwill’s Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty.

Job Type: Full-time, Exempt

Essential Duties and Tasks:

• Leads the development and operation of an assigned store to achieve the site’s financial, customer, and employee metrics.
• Creates an environment that drives positive relationships with customers and employees to successfully implement Goodwill’s mission services and enhance site’s profitability.
• Hires, trains, and supervises eCommerce employees, forecasts and schedules to optimal staffing levels.
• Responsible for skill development, cross-training, performance evaluation, and disciplinary action of eCommerce Assistant Managers, eCommerce Team Leads and other employees.
• Ensures that online platforms reflect established protocol and guidelines in a manner to attract and retain customers and donors, driving overall improvement in customer satisfaction.
• Performs other duties as assigned.

Education and Experience:

• High School Diploma or GED required.
• Must have management/supervisory/team leadership skills and experience; Background in online sales, customer service, and shipping is preferred.
• Must have proficient computer skills necessary to perform job duties.
• Must have valid driver’s license and insurance and acceptable driving record.
• Must have reliable transportation to and from work.

Physical Demands:

• This job may have physical requirements that considered light to medium work. Light to medium work involves sitting for short periods of time; frequent bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity, frequently lifting/pushing/pulling 10-20 pounds, and occasionally pushing/pulling 20-50 pounds.
• Must have the ability to work a rotating schedule, including evenings, weekends, and holidays.
• Travel to other locations beyond assigned work site may be required.

Benefits:

• 403(b) Plan
• Company 403(b) Matching Contributions
• Tuition Reimbursement
• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 8 Paid Holidays
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

Goodwill Industries of Kentucky is an EEO/AA employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)