What are the responsibilities and job description for the Career Navigator II position at Goodwill Industries of Lower South Carolina (Palmetto Goodwill)?
| Site Location | 820 Mission Services (North Charleston) |
| FT/PT Status | Regular Full Time |
| Pay Range | $- |
Career Navigation is an evidence-based career coaching model utilized by Palmetto Goodwill since 2017 (The Skilling America Career Coaching Certification) to help program participants gain advancement and living wages. A Career Navigator II provides the following services: conducting employment needs and aptitude assessment, planning for employment, identifying training opportunities, developing a resume, assisting with job searches and applications, assisting with job placement, and providing follow-up.
Essential Duties and Responsibilities
- Enthusiasm for the mission of the organization.
- Client-focused, caring with a strong desire to help those in need, and are willing to go the extra mile for their clients.
- Superior customer service skills, the ability to handle competing priorities effectively, the ability to provide positive reinforcement to a wide variety of customers with varying skill levels, and creativity.
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Write routine reports and correspondence.
- Speak effectively before groups.
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Multi-task effectively, and deal with frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.
- Meet deadlines and work autonomously.
- Thrive in a dynamic, fast-moving environment.
- Work effectively in a team-based environment.
Must have:
- Proficient writing skills, with a focus on correct style, grammar, and content.
- Strong time management skills and project management skills, focusing on handling multiple participants' needs simultaneously.
- Strong written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Great attention to detail and accuracy.
- Excellent organizational, writing, and presentation skills.
- A valid driver's license and automobile insurance acceptable to Goodwill's liability insurance carrier.
Preferred:
- Understanding of job markets, essential skillsets for various jobs, employer needs, and employee training and development.
HD or GED required and two (2) years of relevant experience or equivalent experience, including certifications or tenure.
Physical Demands
While performing these job duties, the employee is regularly required to: talk and/or hear; stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The noise level in the work environment is usually moderate.
Palmetto Goodwill is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).
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