What are the responsibilities and job description for the Employment Support Specialist FT- Jacksonville Beach position at Goodwill Industries of North Florida?
1036 Beach Blvd. Jacksonville Beach, FL 32250
Job Title: Employment Support Specialist
Department: Good Careers
Reporting to: Good Careers Senior Manager
Date: August 2023
Position Status: Updated
FLSA Status: Non-Exempt
Job Summary:
This position supports the employment specialists to identify employment opportunities for job seekers. Provides assistance to job seekers to ensure that they effectively apply for employment positions.
Minimum Qualifications:
Education
Experience
2 years prior experience in staffing services, HR, and case management or a related field is preferred.
Licensure, Certification,
Other Qualifications
Essential Duties
% of Time
10
Supervisory/Decision-making Authority
Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No
Enter the number of direct reports and their position titles: None
PHYSICAL REQUIREMENTS:
Required
HAZARDS:
Required
Job Title: Employment Support Specialist
Department: Good Careers
Reporting to: Good Careers Senior Manager
Date: August 2023
Position Status: Updated
FLSA Status: Non-Exempt
Job Summary:
This position supports the employment specialists to identify employment opportunities for job seekers. Provides assistance to job seekers to ensure that they effectively apply for employment positions.
Minimum Qualifications:
Education
Experience
2 years prior experience in staffing services, HR, and case management or a related field is preferred.
Licensure, Certification,
Other Qualifications
- Able to complete assignments within deadlines in fast-paced environment
- Able to work positively and professionally in both independent and team settings
- Able to work cooperatively with representatives of various Goodwill divisions, external partners and customers
- Able to de-escalate and resolve conflict in a positive manner
- Capable of effectively organizing self, time and responsibilities
- Able to communicate effectively in written and verbal manner
- Able to demonstrate understanding of programming, procedures, policies and information technology systems within probationary training period and maintain that mastery over the course of employment
- Capable of maintaining strict customer and corporate confidentiality
- Able to enter data into various computer systems at a rate of at least 30 words per minute
- Must be able to travel to various locations on an as-needed basis
Essential Duties
% of Time
- Responsible for assisting applicants seeking employment and/or training, where appropriate
- Evaluates the appropriateness of job-seeking candidates for identified opportunities
- Acts as a liaison with strategic business and community partners as well as employer/trade associations
- Provides information about the hiring company to potential candidates
- Coordinates recruitment options with partners
- Other duties as assigned.
10
Supervisory/Decision-making Authority
Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No
Enter the number of direct reports and their position titles: None
PHYSICAL REQUIREMENTS:
Required
- Standing
- Sitting
- Walking
- Repetitive Motions (Data Entry)
HAZARDS:
- Housekeeping and/or cleaning agents
Required
- Respectful customer relationships
- Reading
- Typing/Keyboard
- Word processing software
- Operate office machinery (fax, copier, etc.)
- Verbal communication (including telephone)
- Written communication (including composition)
- Maintain records
- Sensitivity to service population’s cultural and socioeconomic characteristics
- Public speaking/group presentations
- Organize and prioritize information
- Team-oriented and collaborative interpersonal relationships
Salary : $15
