Material Handler

Job Summary: To transport and process donated, purchased merchandise, salvage or recycle goods for 

preparation, sale, recycle or trash in order to meet preset production and sales goals. To handle day to day 

operations of processing, moving bales, physically loading or unloading trucks with pallet jacks and dollies. 

To follow the core values of GISN.

Goodwill of Southern Nevada Core Values:

1. People are our strength. We treat them with dignity and courtesy at all times.

2. We exceed our customers’ expectations.

3. We measure ourselves only against the best.

4. We do what we say we will do every time.

5. We embrace innovation.

6. We are a team.

The Material Handler receives supervision from the Leaders of Operations, Assistant Manager of Operations, 

and Manager of Operations. This position does not supervise anyone.

Responsibilities: 

• Moving bales and salvage merchandise to various locations inside the warehouse.

• Day to day operations must be structured to allow everyone to meet preset production and sales goals.

• Depending upon the production needs, the Material Handler may be required to physically load or 

unload truck for/from deliveries.

• Depending upon the production needs, the Material Handler may be required to assist in donations by:

Knowing criteria for accepting donations;

Giving prompt assistance to donors;

Offering every donor, a receipt;

• Following all safety policies, asset protection policies and Team Member policies as outlined in the Team 

Member handbook, asset protection manual and safety manual

• Must report all injuries or safety & asset protection violations to a superior as soon as they occur or 

before the end of their shift.

• Ability to operate safely a pallet jack, or hand truck. Due to the operation of large and dangerous 

equipment, a Team Member must submit to a drug test if an accident were to occur.

• Must assist loading and unloading of trucks and trailers donations/merchandise during sweeps and store 

deliveries as well at the warehouse.

• Must maintain excellent attendance and avoid any tardiness or early outs.

• Willing to become certified on the balers/compactors and OSHA forklift certified.

• Must unload any containers in the warehouse areas (bins, totes, gay-lords, etc.).

• Must be flexible daily to help where needed in the warehouse (compactor, baler, movement of 

merchandise, trucks, etc.).

• Must keep work area cleaned and picked up at all times.

• Due to the donation of materials, dust and animal hair may be present in the warehouse throughout the 

year. Ninety percent of the duties are performed in the Goodwill Distribution Center that has 

quasi-regulated temperatures. Ten percent of the duties involve being outside receiving donations 

deliveries or possibly loading/unloading a vehicle.

• Assists in any other projects as determined by management.

The Green/Recycle station is responsible for the following:

• Sorting of all trash into the categories that have been predetermined to bring us the highest return when 

sold.

• Picking up of all recycle materials throughout the entire warehouse.

• Work with others to sort goods into the correct recycling categories.

• Must keep work area cleaned and picked up always.

• Assists in any other projects as determined by management.

Requirements:

• High school/ GED completion.

• Ability to follow verbal instructions and to work as a team member. 

• Must be able to read and write. 

• Must be able to continuously perform repetitive work at a set pace. 

• Must demonstrate the ability to learn the techniques of the job during first 30 days of employment. 

• Previous experience using pallet trucks or hand trucks a plus. 

• Must be fluent in English; bilingual a plus.

Physical Factors: 

Lift/Carry: Light up to 35 pounds. Push/Pull: Carts through the warehouse up to 100 pounds.

Standards for Measuring Performance:

The Material Handler’s performance will be measured on the following:

1. The manner in which he/she reflects the standards of the agency's core values.

2. The overall financial performance of the stores as directed by the daily and/or monthly processing and 

sales goals.

3. Demonstrated level of job proficiency and knowledge of handling tasks and assignments.

4. Overall safety, cleanliness and organization of their work areas.

5. Provision of a customer friendly donating and working environment.

6. Compliance with all safety policies and Team Member policies as outlined in the Team Member 

handbook and safety manual.

Environmental Factors: Position is generally standing or walking. Some bending, kneeling and lifting will 

be required when dealing with merchandise or donations. Team Member will stand on concrete floors for up to 

10 hours per da