What are the responsibilities and job description for the Production and Retail Team Lead position at Goodwill Industries of Southern New Jersey and Phi?
**Company Overview:**
Goodwill Industries of Southern New Jersey and Philadelphia is a non-profit organization dedicated to helping people in need. Our mission is to put people to work, enabling them to gain economic independence and improve their lives. We believe in the power of education, job training, and placement services to empower individuals and communities.
**About the Role:**
We are seeking an experienced retail production manager to join our team at one of our thrift stores. As a key member of our operations team, you will be responsible for overseeing daily store operations, leading a team of Retail Merchandise Processors, and driving business results through effective leadership and strategic planning.
**Key Responsibilities:
- Oversee daily operations of the store, including managing employee and customer needs, opening and closing procedures, and inventory management.
- Develop and implement innovative cost-effective product generation strategies, monitor product levels, and analyze data to drive business decisions.
- Lead and motivate a high-performing team of Retail Merchandise Processors, focusing on excellent customer service and driving business results.
- Collaborate with the Store Manager to coordinate activities, share knowledge, and make informed decisions to meet business objectives.
**Requirements:
- Proven experience in retail management, preferably in a thrift store environment.
- Strong leadership and communication skills, with the ability to motivate and direct a team.
- Excellent customer service skills, with a focus on delivering exceptional experiences.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.