What are the responsibilities and job description for the WFS SSVF Case Manager - Spokane, WA - Full-time/Hourly position at Goodwill Industries of the Inland Northwest?
Closes: 5/18/25 - Spokane, WA - Full-time/Hourly
Wage: $25 - $26 p/h DOE
Employment Benefits: https://discovergoodwill.org/benefits/
NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.
Summary:
Provide Supportive Services to Veterans and their families in this grant funded program. Provide case management services to Veterans to develop and execute Individual Housing Plans that enhance housing security to eligible participants through direct and indirect service provision in Goodwill and partner agencies. Must have valid driver license with personal auto insurance as well as pass background and driver record check.
Education and/or Experience:
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Essential Duties and Responsibilities include the following:
- Effectively assist participants to achieve and maintain housing stability by coordinating and/or providing supportive services.
- Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans and specific goals, monitoring participants from the time of intake until they exit the program, and ensuring that participants obtain needed supportive services, re-evaluate participant eligibility, per program requirements.
- Interpret and explain information, such as eligibility requirements, application details, and program specific information.
- Determine the participant's household needs and priorities. Gather and record information about the participant's health, income, eligibility for public benefits, employment skills, background, family relationships and supports, and living situation in order to identify and coordinate those services that will be most effective and acceptable to the participant in improving housing stability.
- Coordinate activities and work collaboratively with department and contracted community agencies providing services under the SSVF program to ensure that Individual Housing Plans are achieved.
- Create and utilize informal community networks, as needed, to locate resources and make referrals as necessary in support of Individual Housing Plans.
- Participate in meetings, staffings, and other activities as directed to promote and review the effectiveness of Individual Housing Plans and overall case management efforts.
- Conduct other services and activities in concert with Department of Veterans Affairs, Supportive Services for Veterans Families program guide and at the direction of Program Manager.
- Establish and maintain good working relationships with participants, referral agencies, community partners, and all team members.
- Ensure all paperwork and related activities are entered, current, accurate, and in compliance in a timely manner. Revise as necessary.
- Seek new sources of revenue that will meet Goodwill's mission and align with strategic plan, upon request.
- Provide services in accordance with Goodwill policies, procedures, CARF standards, and principles of safety for personnel, participants and property.
- Maintain flexibility to work occasional evenings or weekend shifts.
- Make necessary notifications when required to law enforcement, supervisors and other appropriate individuals.
- Demonstrate respect and value all veterans, regardless of circumstances, behavior or needs.
- Maintain agency confidentiality.
- Other duties as assigned.
Salary : $25 - $26
