What are the responsibilities and job description for the Human Resources Representative position at GOODWILL INDUSTRIES OF TULSA, INC?
Job Summary:
We are seeking a proactive and people-focused Human Resources Representative to join our team. This role will play a key part in supporting core HR functions, with a strong emphasis on training and development. Additionally, this position will serve as the primary backup for front desk coverage. The ideal candidate is highly organized, approachable, and passionate about growing others through impactful learning experiences.
Key Responsibilities:
Training & Development
- Collaborate with HR leadership to design and deliver engaging leadership training programs.
- Facilitate in-person and virtual training sessions for new and current leaders across the organization.
- Develop training materials, presentations, and resources tailored to varying leadership levels.
- Track and evaluate training effectiveness and continuously improve learning content.
General HR Support
- Assist with employee relations, performance management, and policy interpretation.
- Support new hire onboarding and orientation, including scheduling and presenting HR content.
- Help coordinate employee engagement initiatives, recognition programs, and internal events.
- Maintain accurate and confidential HR records and documentation.
- Participate in special projects and contribute to HR process improvements.
Cross-Training & Collaborative Support
- Cross-trained to provide support in key HR functions including onboarding, recruitment, and payroll.
- Assist with recruiting activities such as job postings, interview coordination, and candidate communication.
- Provide backup support for payroll processing tasks, ensuring accuracy and timeliness.
- Serve as a resource for onboarding logistics and coordination during peak hiring periods or coverage needs.
- Promote a collaborative, team-based HR environment by stepping in to support colleagues across various functional areas as needed.
Front Desk Coverage (As Needed)
- Serve as the primary backup for front desk operations, including coverage during lunches, breaks, and absences.
- Greet and assist visitors, answer incoming calls, and provide friendly, professional customer service.
- Manage mail distribution, deliveries, and other administrative tasks as required.
Other Job Functions:
- Additional tasks as assigned.
Educational Requirements:
- Associate or bachelor’s degree in human resources, Business, or a related field preferred.
Qualifications:
- 1–3 years of HR experience; experience in training or learning and development is a strong plus.
- Strong communication, presentation, and interpersonal skills.
- Comfortable facilitating training and engaging with employees at all levels.
- Ability to maintain confidentiality and exercise sound judgment.
- Proficient in Microsoft Office (especially PowerPoint, Word, and Excel).
- Experience with a Learning Management System (LMS) is a plus.
