On-Call Job Coach-Part Time

Job Summary
Responsible for providing community employment support for individuals with barriers to learn, accommodate, and perform their job duties so that they may become a successful employee. The On-Call Job Coach provides job site training, workplace, individualized, and follow up support services.

Responsibilities
Community Employment Support Services including:

• Provide side-by-side job coaching at employment sites for individuals in need of additional short term or long term employment supports.
• Complete task analysis of client job duties to develop training strategies prior to job-site training.
• Determine accommodations and design strategies that match the needs of the worker and the employer.
• Identify workplace supports and develop a Work Supports Plan to provide support that is needed.
• Provide training on the job skills. Teach appropriate social and soft skills on the job.
• Complete and communicate work evaluations to measure the worker's performance, work habits, and skills. Coach to improve performance.
• Collect and analyze data to document effectiveness of workplace supports and to support retention of the job site.

Follow-Up Support Services including:

• Successfully performing new job duties that were assigned after job start.
• Relearning skills previously learned but being performed incorrectly or poorly.
• Problem solving issues occurring on and off the job that are impacting employment.

Other Duties:

• Support the Job Placement Supervisor in the development of skill appropriate jobs in the community for client placement.
• Ensure timely and quality case noting in case management system. Responsible for written documentation and accurate records in compliance with agency standards, CARF, and as identified by the funding source and/or referral source.

Technical Skills

• Microsoft Windows: User
• Microsoft Office Suite: User
• Microsoft Excel: User
• Data Analysis : User
• Case Management Software: User

Competencies
All positions at Goodwill Industries of West Michigan require that the individual possess strong personal motivation/initiative, problem solving orientation, commitment to excellence, an ability to work well with diverse teams, and a strong commitment to our organizational mission. Additionally, this position requires the following:

• Written communication
• Planning & organizing
• Flexibility/adaptability
• Customer Orientation
• Managing performance
• Team building
• Motivating others
• Ability to work independently

Education

• GED/diploma required
• Associate's Degree in Human Services preferred

Experience

• 2 years of experience in Case Management or Employment Service Programming preferred

Certifications/Licenses

• Valid driver's license and insurance required

Physical Requirements

• Mobility: Required to stand; frequently walk, climb, stoop, kneel, crouch, crawl.
• Dexterity: Requires hands to manipulate, feel, reach, lift and/or carry.
• Sensory: Able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel.
• Lifting: Medium work (frequently lifts and/or carries 25 to 50 lbs using safety measures in place.)
• Foot or leg controls: Use of one or both feet or legs to move controls on machinery or equipment.
• Driving: The operation of a motorized passenger vehicle or other vehicles such as forklifts.

Physical Environment

• Combination of both indoor and outdoor work

Other Requirements

• Frequently travel within GIWM territory (generally in agency vehicle)
• Hours vary depending on assignment, includes days, evenings, and weekends

Perks

• Earned Time Off
• Work for an incredible mission
• Collaborative work culture
• Weekly pay
• Career development