Retail eCommerce Team Leader

Team Leader

Goodwill Industries of Kentucky is looking for a high energy, positive attitude, team-minded Team Leader to join our team! This position is essential for the success of our retail store operation. The ideal candidate will support our core values of respect, excellence and integrity with a focus on great customer service. If you are looking for an opportunity that allows you to reach new goals while helping other’s in your community, the Team Leader opportunity is for you!

Our retail operation is an important part of who we are and what we do. It fuels our good work across the Kentucky Bluegrass, generating revenue for programs and services while providing job opportunities to many of who face limited options. Every role within our retail operations helps us further our mission of empowering people to increase the dignity and independence that comes with earning a paycheck and achieving self-sufficiency

Pay: $13.50 / hour

Job Type: Full-Time

Hours of Operation:

Monday-Sunday: 9:00 AM – 9:00 PM

Essential Duties and Tasks:

• Adheres to and supports all security/LP protocol regarding entry to eCommerce work area.
• Provides and/or arranges training of new team members.
• Ensures breaks and lunches are taken in accordance with the schedule set.
• Provides great customer service interaction with eCommerce team members as well as external customers.
• Provides guidance and mentoring to team members.
• Performs other duties as assigned.

Education and Experience:

• High school diploma or GED, preferred.
• Must have basic math skills, ability to make change, complete paperwork in a timely manner.
• Displays a great understanding of retail and shipping operations.
• Must have reliable transportation to and from work.
• Must have proof of insurance, a valid driver’s license, and an acceptable driving record, when applicable.
• Must have excellent oral communication skills.
• Must display goal-minded leadership skills with the ability to elevate concerns to Management.
• Displays great organizational skills and ability to ensure tasks are accurate and completed on time.

Physical Demands:

• This job may have physical requirements that considered light to medium work. Light to medium work involves sitting for short periods of time; frequent bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity, frequently lifting/pushing/pulling 10-20 pounds, and occasionally pushing/pulling 20-50 pounds.
• Must have the ability to perform material handling with few restrictions, works with minimal supervision.
• Must have the ability to work a rotating schedule, including evenings, weekends, and holidays.
• Travel to other locations beyond the assigned work location may occasionally be required.

Benefits:

• 403(b) Plan
• Company 403(b) Matching Contributions
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 8 Paid Holidays
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance
• Free career coaching, including financial training and digital literacy
• Flexible schedule
• Access to our Goodwill Cars to Work program
• Mission-centric career

When we say mission-centric career, what do we mean? When you work at Goodwill, you work to help fund employment programs for Kentuckians who have disabilities or other challenges to entering the workforce. You get paid, but you also help your neighbors in need!

Have a background challenge? That’s OK, too! Goodwill is a proud second-chance employer.

Goodwill Industries of Kentucky is an EEO/AA employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.