What are the responsibilities and job description for the Transportation and Operations Manager position at Goodwill of San Francisco Bay?
Job Type
Full-time
Description
JOB DETAILS : Level : Manager
Exemption Status : Exempt
Primary Work Location : Oakland or South San Francisco Warehouse
Position Type : Full time
Onsite & Travel Requirements : 0-20% travel required
JOB SUMMARY
Drives retail business operations at Warehouse and the Outlet Store for Goodwill of the San Francisco Bay (GWSFB). Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of store leadership.
Essential Duties and Responsibilities :
- Executes operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for the Transportation Department.
- Analyzes department operations; identifies and maintains cost effective operations to achieve bottom line budget against target.
- Drives process improvement and cost savings initiatives through evaluating current processes, identifying best practices, and developing plans to reach goals and implement improvements.
- Collaborates with other departments and divisions to address needs, ensuring the best possible customer service experience.
- Builds and manages strong working relationships with team members.
- Oversees and makes decisions on the day-to-day operations of assigned areas, including managing and meeting team member and customer needs.
- Coordinates with Director of Transportation to analyze, identify, and execute strategic goals and objectives.
- Ensures assigned areas comply with all policies and procedures relating to Security, Health, and Safety. Influences any changes necessary to meet statutory requirements, ensuring minimum risk to team members and the business.
- Communicates goals and objectives and other important information to assigned team members.
- Maintains regular and consistent in-person attendance.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill Core Values - Safety, Belonging and Learning.
- Performs other related duties, as assigned.
Key Competencies / Enabling Attributes :
Leading Your People : Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.
Leading Performance : Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.
Leading the Business : Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth.
Qualifications :
Physical requirements :
Reasonable Accommodation Statement :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary Description
75,000 Annually Salary
Salary : $75,000
