Donor Relations & Database Coordinator

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Donor Relations and Database Coordinator plays a key role in managing donor data, supporting fundraising initiatives, and strengthening donor relationships. This position oversees all aspects of gift processing, database integrity, and donor stewardship using DonorPerfect and other fundraising technology. Additionally, the role assists in planning fundraising events, coordinating volunteer programs throughout our service territory, and supporting donor communication strategies. By collaborating with internal teams and affiliates, the coordinator ensures efficient donor engagement and enhances Goodwill’s fundraising efforts through data-driven insights and relationship management.

Duties will also include but are not limited to:

•  Coordinate all aspects of gift management from receiving the donation to thanking the donor

• Assist with the implementation of goals aligned with strengthening mission awareness in retail donors, shoppers, and volunteers

• Collaborate with the marketing team to produce flyers, emails, and other donor communications
• Monitor and manage recruitment strategy for agency volunteers
• Maintain a current and up-to-date understanding of and comply with all agency policies and procedures

External Hiring Range: $50,000-$52,000/year

Schedule: 8:30AM - 4:30PM Monday - Friday 

Travel: Local travel may be required

QUALIFICATIONS:

• High school diploma or equivalent AND 3 years of relevant experience
• Associates Degree AND 1 years of relevant experience

ADDITIONAL EXPERIENCE:

• Strong understanding of MS Outlook, Excel and Word required
• Familiarity with CRM database functionality required
• General fundraising and corporate event/campaign planning knowledge preferred
• Some accounting skills preferred
• Project management skills a plus
• Graphic design skills a plus
• Coding/CSS skills a plus 

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Salary : $50,000 - $52,000