What are the responsibilities and job description for the Assistant Store Manager position at Goodwill of Western NY?
THE POSITION
This position’s key responsibilities include:
- Meets all retail performance standards including operating loss control and ensures compliance with all policies and procedures.
- Assists Store Manager with implementing strategies to improve customer service, drive store sales, and increase profitability. Works with Store Manager to ensure all business goals and metrics are met.
- Ensures customer needs are met, complaints are resolved timely, and service is quick and efficient.
- Coaches, mentors and trains employees as needed. Manages employees in absence of the Store Manager.
- Oversees all Retail Store Operations in the absence of the Store Manager.
WE ARE LOOKING FOR SOMEONE WHO:
- Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
- Aren’t afraid to roll up your sleeves and work alongside your team. You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
- Communicates effectively. You excel when interacting with others whether in-person, over the phone or through email.
- Long-term business thinker. You have business acumen and strategic skills necessary to position the organization for ongoing success.
- Solution oriented. You can’t help it, when something goes sideways, you have a “I will figure this out” mentality about you.
- Loves how we roll as an organization. You are passionate about working for an organization that makes a difference and whose core values are emulated throughout the company.
- Own it - We are motivated and responsible for our actions and results.
- Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
- Be Bold, Be Courageous - When faced with a hurdle, we jump!
- Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
- We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.
ROLE REQUIREMENTS
- High School Diploma or GED.
- Prior supervisory and retail experience is preferred.
- If hired full time, you would be required to attend a full-day orientation at our Administration Office location in Buffalo.
COMPENSATION:
Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.
- The pay range for this position is $17.00/hr--$22.00/hr
Salary : $17 - $22
