What are the responsibilities and job description for the Customer Experience Associate position at Goodwill Southern California?
As a Retail Associate at Goodwill Southern California, you will be part of a dynamic team committed to serving our community. Your primary responsibility will be to deliver an outstanding customer experience by interacting with customers, meeting sales targets, and maintaining a well-organized store environment.
Key duties include:
- Engaging with customers, responding to their needs, and resolving any issues promptly
- Accurately operating cash registers and handling customer transactions
- Communicating the Goodwill mission and values to employees, customers, and donors
- Receiving and processing donations, including sorting, cleaning, and pricing donated goods
- Ensuring a safe and clean environment, adhering to all safety policies and procedures
Requirements for success in this role include:
- Basic English language skills
- Ability to work effectively in a fast-paced retail environment
- Punctual and reliable attendance
- Adherence to Goodwill's values of Respect, Integrity, Service, and Excellence
Working at Goodwill Southern California offers numerous benefits, including:
- A competitive hourly wage
- Opportunities for professional growth and development
- A supportive and inclusive work environment
