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Help Desk Technician II

Goodwin Recruiting
Shakopee, MN Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

To Apply for this Job Click Here

Help Desk Technician II

Our client is looking for a dedicated IT Support Technician 2 to join our team and help maintain the backbone of an entertainment and hospitality technology. If you're an experienced IT professional with a passion for problem-  and a team-oriented mindset, this is your opportunity to make an impact in a fast-paced, high-energy environment.

Help Desk Technician II Benefits :

  • Competitive pay ($23.00 - $37.69 per hour)
  • Health, dental, and vision insurance

Paid time off and vacation benefits

  • 401(k) retirement plan
  • Relocation assistance for out-of-area candidates
  • Opportunity to work in a collaborative, tight-knit team environment
  • Help Desk Technician II Responsibilities :

  • Perform IT Support Technician I functions alongside advanced troubleshooting and system management
  • Manage major hardware and software upgrades to ensure optimal performance
  • Monitor, maintain, and troubleshoot SQL databases and network infrastructure
  • Assist in network design, server installation, and system configuration
  • Oversee phone system management, including adding / deleting users and voicemail setup
  • Track updates for firmware, software, and hardware while ensuring full system backups
  • Help Desk Technician II Qualifications :

  • 2 years of IT support experience , preferably in gaming, hospitality, or a fast-paced environment
  • Strong proficiency in Microsoft products, SQL databases, and network administration
  • Ability to troubleshoot software, spreadsheets, and databases efficiently
  • Experience with server and network infrastructure, including installation and maintenance
  • Excellent communication skills and a team-player mindset
  • Must be willing to work Wednesday through Sunday, 4 PM - Midnight
  • This is a 2-step interview process : (1) Virtual interview with the GM or Head of IT, and (2) On-site interview with the team.
  • If you're ready to level up your IT career in an exciting environment, apply today!

    At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share. JOB ID : 154755#post

    Darin Poage

    To Apply for this Job Click Here

    Company Description

    Goodwin Recruiting (Forbes America's Best Recruiting Firms 2020, 2021, 2022, & 2023) is a full-service recruiting agency that was founded in hospitality.

    Our company was built on service, and as we have grown and expanded into a broad range of industries and specialties, that hospitality mentality has remained rooted at the core of everything we do.

    We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.

    Company Description

    Goodwin Recruiting (Forbes America's Best Recruiting Firms 2020, 2021, 2022, & 2023) is a full-service recruiting agency that was founded in hospitality. Our company was built on service, and as we have grown and expanded into a broad range of industries and specialties, that hospitality mentality has remained rooted at the core of everything we do. We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.

    Salary : $23 - $38

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