What are the responsibilities and job description for the Operations Banking Professional position at Goose River Bank?
Operations Banking Professional
The Goose River Bank is seeking an experienced Operations Banking Professional to join our team. This role is responsible for overseeing the day-to-day operations of our banking functions, ensuring that all transactions are processed efficiently and accurately.
Key Responsibilities
- Manage daily activities associated with exception processing, ensuring proper workflow and documentation to meet deadlines and serve as customer point of contact.
- Oversee the ongoing operations of the bank's accounting, bookkeeping, and electronic banking functions.
- Implement and maintain bank policies, procedures, and controls, ensuring effective and efficient operation and minimizing risk of fraud or loss.
- Reconcile monthly investment records and run entry tickets as needed.
- Maintain confidentiality of customer conversations and information and proprietary bank information.
- Take ownership of customers until issue is resolved by responding to inquiries and requests.
- Responsible for the Bank's ACH originators, including training, annual review, and on-sight visits, as well as building new ACH payroll relationships.
- Develop and maintain all business banking relationships within our digital platform.
- Bank's main point of contact with the Core's ongoing case management.
Requirements
- Experience in banking or accounting preferred.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
