What are the responsibilities and job description for the Banking and Operations Team Member position at Goose River Bank?
Job Description
We are seeking a highly skilled Banking and Operations Team Member to join our dynamic team at the Goose River Bank. This role is responsible for overseeing the day-to-day operations of our banking functions, ensuring that all transactions are processed efficiently and accurately.
Key Responsibilities
- Manage daily activities associated with exception processing, ensuring proper workflow and documentation to meet deadlines and serve as customer point of contact.
- Oversee the ongoing operations of the bank's accounting, bookkeeping, and electronic banking functions.
- Implement and maintain bank policies, procedures, and controls, ensuring effective and efficient operation and minimizing risk of fraud or loss.
- Reconcile monthly investment records and run entry tickets as needed.
- Maintain confidentiality of customer conversations and information and proprietary bank information.
- Take ownership of customers until issue is resolved by responding to inquiries and requests.
- Responsible for the Bank's ACH originators, including training, annual review, and on-sight visits, as well as building new ACH payroll relationships.
- Develop and maintain all business banking relationships within our digital platform.
- Bank's main point of contact with the Core's ongoing case management.
Requirements
- Highly organized and detail-oriented individual with excellent communication skills.
- Ability to work effectively in a fast-paced environment with multiple priorities.
- Previous experience in banking or accounting preferred.
