What are the responsibilities and job description for the Chevrolet Service Advisor Position position at Gordon Chevrolet?
Job Description:
The Automotive Service Advisor is responsible for scheduling service work, communicating with customers, and promoting additional services. This role requires strong problem-solving skills, excellent written and verbal communication abilities, and a customer-centric approach. As a team player, you will contribute to a positive and productive work environment and work closely with our service team to ensure efficient and effective service delivery.
Key Performance Indicators:
Requirements and Qualifications:
To excel in this role, you must have strong problem-solving skills, excellent written and verbal communication abilities, and a customer-focused approach. Proficiency in computer software and web navigation is also essential. As a team player, you will contribute to a positive and productive work environment.
Benefits and Compensation:
At Gordon Chevrolet, we offer a competitive compensation package, including employee discounts, benefits (medical, dental, vision, life insurance, and more), 401(k) with employer match, paid time off, and holiday pay.
The Automotive Service Advisor is responsible for scheduling service work, communicating with customers, and promoting additional services. This role requires strong problem-solving skills, excellent written and verbal communication abilities, and a customer-centric approach. As a team player, you will contribute to a positive and productive work environment and work closely with our service team to ensure efficient and effective service delivery.
Key Performance Indicators:
- Maintain a high level of customer satisfaction, as measured by CSI ratings.
- Meet or exceed sales targets for additional services.
- Contribute to a positive and productive work environment by collaborating with colleagues and adhering to company policies.
Requirements and Qualifications:
To excel in this role, you must have strong problem-solving skills, excellent written and verbal communication abilities, and a customer-focused approach. Proficiency in computer software and web navigation is also essential. As a team player, you will contribute to a positive and productive work environment.
Benefits and Compensation:
At Gordon Chevrolet, we offer a competitive compensation package, including employee discounts, benefits (medical, dental, vision, life insurance, and more), 401(k) with employer match, paid time off, and holiday pay.
