What are the responsibilities and job description for the Customer Service Call Taker position at Gordon Chevrolet?
BDC Representative/Call Center Representative
We're seeking a friendly and outgoing individual who excels at phone conversations and is passionate about delivering exceptional customer service.
Gordon Chevrolet is a renowned Chevrolet dealership with a family-oriented atmosphere, operating an award-winning sales and service department that prioritizes customer experiences.
As a BDC Agent, you'll play a vital role in our customer interactions, ensuring each caller feels valued, supported, and satisfied.
- Engage with customers over the phone to understand their needs and provide tailored assistance.
- Maintain a positive attitude and enthusiasm for helping customers, providing a welcoming experience from start to finish.
- This position is based in-store, allowing for face-to-face interaction with colleagues and customers alike.
- While previous experience in customer service or call center environments is preferred, it's not a requirement; what matters most is your ability to build meaningful connections and provide top-notch support.
- Basic computer proficiency is essential for success in this role.
If you're ready to bring your positive energy, phone skills, and passion for customer satisfaction to a team that values your contributions, we encourage you to apply.
