What are the responsibilities and job description for the Patient Financial Services Representative position at Goshen Health?
Summary
Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II). Will provide customer service to all patients calling into the Department and eliminate the need for voicemail for these incoming calls. Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry. Assumes responsibility for all mail correspondence and posting to accounts when there is no payment associated with a claim.
Requirements:
- High School graduate or equivalent required.
- 3 years of medical billing experience in A/R.
- Medical billing knowledge to include UB & HCFA billing is preferred.
