What are the responsibilities and job description for the Sales Operations (Salesforce Admin) - Contract position at GovOS?
Who We Are
GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company's secure suite of cloud-based solutions, governments can maximize revenue, increase compliance, reduce costs, and meet constituent demand for modern, self-service transaction and payment services.
Across the country, local governments are working hard to improve the lives of their citizens, as well as their own employees. We are 100% invested in providing governments with innovative solutions and industry-leading services that will help them deliver impactful change in their communities. Government agencies have been winning awards with us for almost 20 years now. We have the highest customer retention rates in our industry because no one works harder than we do to ensure our customers' success.
Our Mission Statement
To enable state and local governments to modernize their citizens and business transactions through innovative SaaS solutions and seamless payments.
The Contract Salesforce Administrator / Sales Operations role (3.5-month project - 30 hrs. / week) proactively analyses, and monitors sales activity data to maintain high levels of quality, accuracy, and process consistency in the sales organization and assists with Salesforce Clean-Up Project. This role partners closely with sales and CSM to ensure objectives are getting met. This person will collaborate with various operating departments including Finance, Marketing, and other functional areas to support the sales team's success.
Duties and Responsibilities:
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors, including but not limited to work experience and performance.
GovOS, Inc. ("GovOS") provides this California Privacy Notice ("Notice") to describe its privacy practices with respect to its collection of Personal Information as required under the California Consumer Privacy Act ("CCPA"). GovOS's CCPA-specific policies can be found at https://govos.com/privacy-policy/ and should be carefully reviewed prior to providing any Personal Information. This Notice applies only to job applicants and candidates for employment who reside in the State of California ("Consumers") and from whom GovOS collects "Personal Information" (as defined in the CCPA). GovOS provides you with this Notice because under the CCPA, California residents who are job applicants qualify as "Consumers."
GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company's secure suite of cloud-based solutions, governments can maximize revenue, increase compliance, reduce costs, and meet constituent demand for modern, self-service transaction and payment services.
Across the country, local governments are working hard to improve the lives of their citizens, as well as their own employees. We are 100% invested in providing governments with innovative solutions and industry-leading services that will help them deliver impactful change in their communities. Government agencies have been winning awards with us for almost 20 years now. We have the highest customer retention rates in our industry because no one works harder than we do to ensure our customers' success.
Our Mission Statement
To enable state and local governments to modernize their citizens and business transactions through innovative SaaS solutions and seamless payments.
The Contract Salesforce Administrator / Sales Operations role (3.5-month project - 30 hrs. / week) proactively analyses, and monitors sales activity data to maintain high levels of quality, accuracy, and process consistency in the sales organization and assists with Salesforce Clean-Up Project. This role partners closely with sales and CSM to ensure objectives are getting met. This person will collaborate with various operating departments including Finance, Marketing, and other functional areas to support the sales team's success.
Duties and Responsibilities:
- Salesforce Administrative tasks, as needed
- Manage Sales Operations Tech Stack:
- Salesforce Admin: ability to manage dashboards and understand Sales Operations flow
- PandaDoc: knowledge of using this tool
- Gong: (nice to have, not required)
- Salesforce Admin Request Queue (will need to help with managing sales requests)
- QuotaPath: solid knowledge of QuotaPath for Commission Payouts.
- Analyzing sales activity data to relay insights to sales managers and ad hoc reporting as needed
- Works to ensure that the sales organization objectives are getting met in a timely fashion.
- Works closely with sales management to inspect sales process, process bottlenecks, inconsistencies and facilitates process improvement.
- Makes sure commissions reports are accurate and validated by sales management before going to payment
- Bachelor's degree or equivalent work experience
- Minimum of 3 years in a Salesforce Administrator or 10 years of experience in a Sales Operations role using Salesforce Lightning, PandaDoc, and QuotaPath
- Experience creating dashboards and drawing insights from data
- Excellent verbal and written communication skills
- Strong organizational skills; able to manage priorities with little oversight
- Ability to prioritize assignments with a strong adherence to deadlines
- $100/hr - 30hrs / week
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors, including but not limited to work experience and performance.
GovOS, Inc. ("GovOS") provides this California Privacy Notice ("Notice") to describe its privacy practices with respect to its collection of Personal Information as required under the California Consumer Privacy Act ("CCPA"). GovOS's CCPA-specific policies can be found at https://govos.com/privacy-policy/ and should be carefully reviewed prior to providing any Personal Information. This Notice applies only to job applicants and candidates for employment who reside in the State of California ("Consumers") and from whom GovOS collects "Personal Information" (as defined in the CCPA). GovOS provides you with this Notice because under the CCPA, California residents who are job applicants qualify as "Consumers."
Salary : $100
