What are the responsibilities and job description for the Sales Support Representative position at Govplace, Inc?
Job Description
Job Description
Sales Support Representative
Why Govplace?
Govplace provides U.S federal government customers with the necessary insights to drive technology transformation. Govplace enables visibility and insight to transform, protect, and optimize agency infrastructure. We are a value-added reseller and systems integrator, exclusively focused on providing the public sector with best of breed technologies, services, and solutions. Our approach to designing and implementing secure IT transformation solutions is driven by our dynamic, people-first culture. We possess an expansive portfolio of contracting vehicles to deliver integrated product and service solutions that deliver exceptional mission results covering Cyber Security, Cloud Infrastructure, and Intelligent Performance monitoring.
The success of Govplace is the embodiment of the smart, vibrant, and passionate people within it. Our team creates and brings market-leading, transformative technology solutions to the Federal Government, and our goal is to support them in building an exciting and profitable career by providing opportunities for professional and personal growth, competitive benefits, and work / life balance. The people at Govplace help create the culture, and we hire individuals that will thrive in our environment of innovation, collaboration, intellect, and fun.
About the Role
Govplace has an exciting opportunity for a Sales Support Representative. This is an entry level position focused on learning the Govplace quoting and CRM tools, managing Bid Desk territory, and providing overflow support to the current sales and inside sales teams. The Sales Support Representatives will respond to federal agencies RFQ’s on contract bid boards such as GSA, SEWP, and CIO-CS. They will support Account Executives with guidance from an Account Manager. They will become familiar with federal procurement and agency missions and objectives.( Remote work is accepted for this position.)
Responsibilities
- Generate revenue and gross profit by implementing Govplace’s sales strategy.
- Prospect, qualify, and build new business opportunities for the Bid Desk territory pipeline including setting appointments, generating quotes, and closing opportunities.
- Increase quoting velocity, bid response rate and win percentage within Bid Desk territory.
- Ensure that proposed RFP / RFQ / RFI / MRR solicitation responses are prepared and submitted in strict accordance with RFQ requirements, BOM’s, and contractual provisions.
- Manage inbound leads for Bid Desk by qualifying, thinking of creative solutions, and engaging OEM partners while establishing and building those relationships.
- Establish goals and objectives, and the measurement and monitoring processes necessary to determine their actual progress and completion.
- Provide on-going feedback and analytics to Bid Desk program and policies.
- Obtains and maintains HW / SW manufacturer certifications needed to support account growth.
- Collaborate and work creatively and cooperatively in a fast-paced environment and be responsive to colleagues, customers, and suppliers.
- Proactively self-assess efficiency and accuracy of work being performed and recommend modifications to systems and procedures in an effort to achieve continuous improvement.
- Other duties and / or projects as assigned.
Requirements
Great to Have
Govplace is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, age, sex, national origin, sexual orientation, marital status, disability, gender identity, protected veteran status, or any other characteristic protected by federal, state, or local laws.
