What are the responsibilities and job description for the SAP BRIM Functional SME position at GovServicesHub?
Job Description
Job Location : Remote (Must be located within the Continental US)
Note : Candidate may be required to travel to the Pennsylvania Turnpike Commission (PTC) headquarters as needed for critical project phases. No travel expenses will be provided.
Job Description
The Pennsylvania Turnpike Commission (PTC) is seeking a SAP S / 4HANA BRIM Functional SME to support the Billing and Revenue Innovation Management (BRIM) implementation as part of the UBOS solution . The System Integrator (SI) will perform the implementation, but PTC requires an SME to ensure that the BRIM application aligns with business needs and integrates seamlessly with SAP S / 4HANA Finance and other technologies.
The ideal candidate will have extensive experience in SAP BRIM implementations , preferably for tolling back-office systems or large-scale call centers . This role will involve acting as PTC’s subject matter expert , coordinating with stakeholders, reviewing SI documentation, performing testing, and ensuring the solution meets PTC’s requirements.
Key Responsibilities
- Analyze PTC’s current billing and revenue structure and desired UBOS functionality.
- Work with the System Integrator (SI) to ensure SAP BRIM implementation meets PTC’s business needs .
- Serve as PTC’s SAP BRIM subject matter expert in meetings and workshops.
- Identify potential issues and provide detailed recommendations to PTC leadership .
- Develop and maintain project documentation following PTC standards and templates .
- Perform hands-on testing and provide feedback on solution deliverables.
- Lead and participate in project meetings related to billing and revenue workstreams .
- Review SI’s documentation and advise on acceptance criteria .
- Assist in conducting lessons learned sessions to improve processes.
- Provide daily support and direction to the IT UBOS team .
- Coordinate with business stakeholders to define priorities and schedules.
Skill Matrix
Specialty
Skill
Experience Required
SAP BRIM Expertise
SAP Billing and Revenue Innovation Management (BRIM) functional support
5 years
SAP S / 4HANA Implementation
Successful BRIM implementation in an SAP S / 4HANA landscape
1 project
Billing & Revenue Systems
Experience in tolling back-office or large-scale call center environments
Preferred
Enterprise Business Solutions
Experience with SAP projects
Preferred
Project Management
Proficiency in Microsoft Project
Preferred
IT Service Management (ITSM)
ITIL / ITSM methodologies and practices
Preferred
ServiceNow Experience
PPM and ITSM modules
Preferred
Documentation & Communication
Proficiency in Microsoft Office 365 (Word, Excel, Visio, PowerPoint)
Required
Stakeholder Management
Ability to work independently , manage priorities, and engage with business teams
Required
Software & Technology Tools
Utilizes various software tools to perform job duties
Required
Minimum Experience & Education
Engagement Requirements
Requirements
Required Skills & Experience : PowerBuilder Development (version 7 or higher) – 5 years T-SQL Query Writing (Sybase / MS SQL Server) – 10 years Data Management (profiling, mapping, validation, analysis) – 10 years Source Control (TFS / Azure DevOps, Git) – 5 years Unit Testing & Documentation – 10 years Testing & Production Support – 5 years Change Management – 5 years Minimum Qualifications : Some college education in Computer Science, IT, Computer Engineering, or related fields Experience working in a hybrid office environment Willingness to learn and adapt to new technologies This role requires a strong understanding of database management, system design patterns, and best practices in software development. The candidate must possess excellent troubleshooting skills and be able to communicate technical concepts effectively with both technical and business teams.
