What are the responsibilities and job description for the Sales and Service Expert position at GP Mobile?
Key Responsibilities
- Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
- How our ever-expanding coverage stacks up in our customers' neighborhoods, providing them with a lightning-fast LTE network
- Why GP Mobile plans and services will let our customers live unlimited, feel the love, stay connected, and go further
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
- Cash Handling and Store Operations responsibilities as needed
- Establishes relationships with and partners with GP Mobile employees across channels, including business and customer service to:
- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
- Successfully identify and hand off small business leads
- Support team initiatives and create an inclusive environment
Required Skills and Qualifications
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- Bilingual candidates encouraged to apply
