What are the responsibilities and job description for the Front Desk Agent position at GPLR, LLC?

Job Description

Description :

The Radisson Hotel of Freehold is seeking passionate customer service professionals to join our award-winning team as a full-time Front Desk Representative. If you thrive in a fast-paced environment and love to brighten someone’s day by providing an outstanding guest experience, we want to hear from you. Highly motivated and exceptional individuals who succeed in this role have the potential to grow with our company.

PLEASE NOTE
We are currently seeking candidates to work full-time. Candidates must be willing and available to work a variety of the following shifts including weekdays, weekends, and holidays :

7 : 00 a.m. – 3 : 00 p.m.

3 : 00 p.m. – 11 : 00 p.m.

Varied mid-shifts (ie : 9 : 00 a.m. – 5 : 00 p.m., 12 : 00 p.m. – 8 : 00 p.m., etc.)

Please do not apply if you are not able to work the required flexible shifts

Requirements :

Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role

Effectively assist guests with check-in, check-out, and managing reservations

Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner

Collaborate with fellow team members and other hotel departments to promote a positive work environment

Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay

Opera experience is a plus

Must be willing and able to work flexible hours including nights, weekends, and holidays

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