What are the responsibilities and job description for the New* Director of Case Management position at Grace HealthPros, LLC?
- Welcome to Grace HealthPros, LLC
A resource for Healthcare Professionals, Hospitals and Healthcare Systems who share in a common vision of “providing the best Healthcare” for all patients.
Director of Case Management
- Assists in developing specific departmental goals, standards and objectives which directly support strategic plan and vision of the organization. See the detailed Leadership Responsibilities outlined below that outline Strategic Planning, Leadership, Human Resources Management, Financial Management, and Performance Improvement/Safety.
- Coordinate the integration of social services/case management function into the patient care, discharge, and home planning processes with other hospital departments, external service organizations, agencies and healthcare facilities.
- Conduct concurrent medical record review using specific indicators and criteria as approved by medical staff, TJC, CMS and other state agencies. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
- Mobilizes resources and interviews, as needed, to achieve expected goal to assist in achieving desired clinical outcomes within the desired timeframe.
- Ensure that patient test are appropriate utilization of services from admission through discharge.
- Evaluate patient satisfaction and quality of care provided.
- Initiates and presents "denial letters", as appropriate
- Asses patient care required throughout continuum of care for diagnosis, procedures and DRG's
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship.
- Assist physicians to maintain appropriate cost per case and desired patient outcomes.
- Introduces self to patient and family and explains clinical case manager role and process for patient and family to contact clinical case manager.
- Facilitates interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post-hospital needs.
- Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.
- Directs and participates in the development and implementation of patient care policies and protocols in order to provide advice and guidance in handling special cases or patient needs.
- Coordinates the provision of social services to patients, families, and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
Qualifications
- Graduate of a Program in Nursing at Bachelors of Science level or higher required
- Certifications: BLS required upon hire
- Arizona Registered Nurse and/or Compact State Registered Nurse required
- Minimum of 2 years as director of Case Management in a critical care hospital required
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Signing bonus
Work Location: In person