IT Cross Application Specialist

About Us: We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments. We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand. We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet. Our people take ownership to deliver on this promise every day. We are a global Company with a local reach, operating in more than 50 Countries worldwide with 6.700 employees of 40 different nationalities, 14 state-of-the-art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 860.5 billion yen in revenues (approx. 6 billion euro), over 28,000 people around the globe and with operations in more than 120 countries. If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us! We are plenty of opportunities to grow and develop in a truly dynamic and easy-going environment.

The purpose of this role is to analyze and to develop IT solutions about tools and packages where technical aspects are more relevant than the business functions. He/she deploys this solution as specific project or support the IT Application Manager and Advisor in identifying and deploying projects or part of the projects thanks to the good knowledge of both IT tools and business processes. The role also includes the capability in finding the right solution to fit in the best way a specific business requirement. He/she works on the analysis of implementation of ERP modules and applications. He/she will liaise both with IT department and business to track and follow-on projects.

Key Responsibilities

• Develop and maintain the IT component of which he/she is in charge
• Test different solution in order to apply the most efficient
• Release the documentation related to the solution deployed
• Manage Projects coordinating with IT Application Advisor and It Application Manager
• In case of Data Migration, he/she is charge of the data quality check
• Collect and analyze business requirements and transfer the same knowledge to the development team
• Interview, analyze documents, draw out requirements like workshops, surveys, visiting sites, developing business processes using task flow analysis and work-flow analysis
• Understanding business process management & business requirements of the key users and translating them to specific software requirements
• Support and training to the end users on system functionalities
• Provide suggestions to the development team during the development stage of the solution to meet customer’s business needs
• Collect, evaluate, and compress data and information from multiple sources, resolve conflicts and differentiate between actual and required user needs
• Deliver results after thorough research of functional needs by collaborating and communication between various users
• Acquire knowledge of working systems and bringing efficient and effective changes for better performance
• Make sure that the recommended solution is adopted
• Understand the technical designs as well as the specification
• Effectively communicate with internal teams and key users to deliver functional requirements like GUI, screen, and interface designs
• Design and execute the test scripts and scenarios
• Manage any change requests related to the working project plans daily to meet the agreed deadlines
• Acting as an interface between business units, technology teams and support teams
• Helping and coordinating IT Application Analyst
  
  

Key Deliverables

• Speed and quality in identifying the best solution.
• Projects / IT Systems delivery and documentation
• On time project in development and delivery
• Process Design documentation.
• Functional Analysis documentation
• Technical Analysis documentation
• Training Material
• Test Documentation
• Data Validation Documentation
  
  

Job Requirements

• Master’s degree in economics, Engineering or equivalent
• Fluent in English language
• At least 3-5 years of experience in similar role within a complex multinational environment
• A good experience in Sales, Marketing & Communication tools
• Previous experiences in CRM and eCommerce tools like MS Dynamics, SAP Hybris, Salesforce will be considered as a plus
• A good experience in ERP – Sales – Order To Cash processes will be considered as a plus
• Understanding SQL language &
• Advanced use of MS Office tools
• Pronounced proactive approach
• Ability to manage complexity and work under pressure & ability to work independently
• Problem solving
• Ability to follow up - deliver results
• Project Management