What are the responsibilities and job description for the Patient Care Coordinator-Mobile clinic-Days-Hybrid position at Grady Health System?
Job Description
Join Grady Health System as a Patient Care Coordinator on our Mobile Primary Clinic and make a huge difference in the community to get where our patients are!
Job Type: Full-time, Tuesdays-Fridays 7a-530p
Grady Health System offers a career where you can grow, adapt, and make a meaningful impact. Whether you’re a seasoned healthcare professional or starting out, you’ll find rewarding opportunities here at Grady.
Position Overview
The Mobile Patient Care Coordinator will be responsible for creating a positive patient experience through exceptional customer service, maintaining a neat and clean area for the patient, and updating the patients on appointment wait times.
What You'll Do:
- Work with your team to ensure smooth and efficient patient flow, safety, and clinical operation. Participate in department safety huddles.
- Assist clinical care team members as needed. Maintain and stock supplies, equipment, and sterilize instruments.
- Perform customer service tasks such as greeting patients in a professional and friendly manner, answering phones, etc. Verify patient demographics and third-party payers' information.
- Perform patient intake and registration.
- Monitor clinic schedule and ensure encounters are closed at the end of the day.
- Timely communication with management on any issues or errors when necessary.
- Problem solve obstacles throughout the process. Provides administrative support and ensures efficient office operations.
Qualifications:
- High School Diploma or GED required. Associate degree preferred.
- Minimum 2 years job related experience with scheduling, insurance verification and billing.
- Minimum 3 years’ experience in a healthcare or community resource setting.
- Experience with EMR and computerized charting, preferably in Epic EMR.
- American Heart Association Basic Life Support (BLS) Certification preferred.
Why Grady?
- Comprehensive Benefits: Access a competitive salary and comprehensive benefits designed to support your physical, mental, and financial well-being.
- Growth and Learning: Embrace the opportunity for cross-training and career advancement, with resources to support your professional journey.
- Dynamic Work Environment: Experience the variety and excitement of working across different hospital units in a collaborative, mission-driven setting.
If you’re ready to expand your skills, adapt to new challenges, and be part of a team dedicated to exceptional patient care, we encourage you to apply and join the Grady family!
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
