What are the responsibilities and job description for the Patient Navigator-Population Health-Hybrid Days position at Grady Health System?
Job Description
Grady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding position at Grady!
SUMMARY
The Patient Navigator serves as a resource to patients/family/caregivers. The Patient Navigator ensures that their patients feel comfortable and guided in an efficient manner through the health system helping them to overcome obstacles faced in accessing or receiving treatment. The Patient Navigator leads the concept of patient-centered care. The Patient Navigator provides support to and assists with patients and caregivers to provide resources and assistance with accessing clinical and supportive care services.
The individual hired for this Patient Navigator position will be part of the team implementing SDOH screening and referral management system. This position will manage patient community resource referrals, make and following up on referrals. He/she will ensure that patients are connected to existing resources to address social needs and chronic disease management and collaborate with the team as needed to ensure new systems and processes are patient-centered and efficient.
QUALIFICATIONS:
- Associate degree or two years of college coursework.
- Two years as a Patient Navigator or related experience in customer service.
- Excellent communication and listening skills, knowledge of hospital processes and community resources.
- Strong interpersonal skills, experience working in a team environment, strong community relations experience.
- Highly proficient in Microsoft Office.
- Ability to clearly communicate issues to all levels of management, including Senior Management.
- Experience in data collection, data entry and data tracking
- Certified Medical Assistant (CMA) preferred.
PERKS & BENEFITS
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and continuing education.
- Collaborative and supportive work environment.
- Benefitting the community.
- Employee wellness programs and resources
If you're ready to embrace the challenge and embark on a journey of professional growth within Grady, now is the time to act. Let's shape the future together! Apply Today!
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
