Administrative Assistant/Receptionist/Customer Service

Job Overview:

Are you a detail-oriented individual with a fun-loving personality, great phone and technology skills, and a love for helping and serving others? We're seeking a dynamic Administrative Assistant to join our bustling orthodontic office and become an integral part of our team.
This position plays a crucial role in ensuring the excellent customer service for which we want to be known. No experience is necessary, as we are happy to train the right person. The right fit is most important to us. The ideal candidate will be eager to learn, put customer service above all else, and be able to organize large amounts of information and complete tasks accurately and efficiently.

Responsibilities:

• Greet patients and everyone who enters with a warm and welcoming smile
• Answer calls and questions efficiently and accurately
• Schedule appointments
• Accept and arrange payments
• Verify insurance coverage and benefits for patients
• Educate patients on office procedures and policies
• Assist patients with insurance-related inquiries and concerns

Requirements:

• Previous experience in a similar role preferred
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in practice management software
• Knowledge of dental terminology is a plus
• Bilingual is also a plus

Benefits:

This position offers the opportunity to work in a dynamic healthcare environment where attention to detail and accuracy are paramount. If you are a dedicated professional with a passion for healthcare and helping others, we encourage you to apply for this rewarding role. We provide excellent benefits and opportunities to grow and advance to leadership position.

How to Apply:
If you're ready to take on a rewarding role where you can make a difference in patients' lives every day, we'd love to hear from you! Please submit your resume and a cover letter outlining why you're the perfect fit for the Administrative Assistant position at Gragg Orthodontics.

Join us in helping our patients achieve the smiles they've always dreamed of! Apply today and embark on an exciting career journey with us.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 32 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Retirement plan

Schedule:

• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Insurance verification: 1 year (Preferred)
• Medical billing: 1 year (Preferred)

Ability to Commute:

• Morganton, NC 28655 (Required)

Ability to Relocate:

• Morganton, NC 28655: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $21